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"We were expecting something special for the £175 we paid for this “deluxe” double. We were very disappointed to be given a ground floor, small double. This was next to the front door and on the fairly busy road. Disturbed by a drunken hen party knocking on the door as they couldn’t be bothered to find their key. The onsite staff had gone by 5:30 when they’re supposed to be there until 8:00pm. Our room was really hot. We had to ring the emergency number for a fan, the manager living half an hour...

"No wifi"

"A bit of a walk to centre of York and other amenities. Hosts were great to deal with. Lots of extras provided in the apartment to help make the stay better. We enjoyed staying there."

"Excellent "

"The property works for the purpose of my visit to York. It is clean and comfortable, and literally minutes to my son’s rental. The landlord was very helpful and easily contactable for minor issues. The property is at a quiet position where it’s not facing the main road. The bus into the city centre was literally at door step so very convenient for sightseeing and shopping. Will use it again for future visit to my son and would recommend it to friends who want to visit York."

"Lovely stay friendly staff excellent food and amenities"

"The location was good, though parking was difficult in the back alley. The room was quite hot, even on a cool day, and were it not for the ability to open the window and use a fan (already in the room) it would have been very comfortable. The condition of the room - new and clean - was very good."

"Very nice and friendly, stayed years ago and still as good ,breakfast is absolutely massive, other options available as I did 2nd morning, Nothing to much trouble, rooms good ,hotest may ever but fan running in room bar has ample choice and friendly"

"A lovely stay in a property that was as advertised and came with very refreshingly brilliant customer service from every single member of staff that we encountered "

"Our overnight stay was excellent. Check in was really simple and the host really friendly. Our room was spacious and clean with a lovely comfy bed and well designed ensuite shower room. A nice light and airy room. Breakfast was superb and piping hot. No complaints at all. Would highly recommend. "

"Lovely hotel with exceptionally friendly staff , particularly Georgina in the Spa"

"Very clean with cosy atmosphere. Food in restaurant was very good and reasonably priced."

"All staff professional, courteous and helpful. All facilities as you would expect and food was excellent."

"Excellent staff and motel. Rooms, food and how nothing is to much trouble for the staff (especially Loraine) is a credit to the owners. "

"Room was lovely, but the mattress was obviously old as it sagged in the middle. The hotel is right on a main road so a lot of noise and music playing till very late in the evening. It’s ok for an overnight stay but wouldn’t recommend longer"

"Situated in a picture postcard little village, everything about the hotel was top notch, the decor throughout and our room was tasteful and modern, everything was spotless and clean. The food was excellent, I had the fish platter which I would highly recommend. Staff were attentive and polite, it's a five stars from me"

"It felt comfortable and we came away feeling pampered and relaxed ready for Stressy family wedding over the weekend"