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Reviews of Bong Sen Sai Gon Hotel

3.5 out of 5
Bong Sen Sai Gon Hotel
117-119-121-123 Dong Khoi Street, District 1, Ho Chi Minh City

Reviews

7.6

Good

Rating 10 - Excellent. 105 out of 500 reviews" "
Rating 8 - Good. 230 out of 500 reviews" "
Rating 6 - Okay. 112 out of 500 reviews" "
Rating 4 - Poor. 34 out of 500 reviews" "
Rating 2 - Terrible. 19 out of 500 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Ngoc

It’s Ok !
Stayed 5 nights in Apr 2024
Response from Ms. Hanh Nguyen on 17 Apr 2024
Thank you for staying with us.

8/10 Good

Cassidy, Garden Grove

Travelled with family
Liked: Amenities
Good service
Stayed 17 nights in Mar 2024
Response from Ms. Hanh Nguyen on 1 Apr 2024
Bongsen Saigon Hotel do appreciate your recent visit and value feedback to us. We hope have more chances to welcome you to Saigon and our hotel for more enjoyable moments.Yours sincerely

8/10 Good

Xuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ms. Hanh Nguyen on 25 Mar 2024
Thank you so much for your staying

10/10 Excellent

Truc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and good accommodations.
Stayed 4 nights in Mar 2024
Response from Ms. Hanh Nguyen on 25 Mar 2024
Thank you so much for your staying with us.

8/10 Good

Ng

Travelled with family
Liked: Cleanliness, amenities
Na
Stayed 1 night in Dec 2023
Response from Hanh Nguyen on 9 Jan 2024
Thank you for staying with us. We look forward to continuing serving you as a valued customer.Thank you again for your valuable support and comment.Sincerely,Ms. Hanh Nguyen

6/10 Okay

Tim Chye

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Very Old Hotel
1/ The hotel is too old and lagging of proper power points in the room and the bathroom shower is not working properly. 2/ The breakfast has very tittle choice of food and all the 3 breakfast having the same old disks. 3/ They check the room room for long time upon checkout, btu I left toiletory in the room they didn't inform me :-)
Stayed 3 nights in Dec 2023
Response from Ms. Hanh Nguyen on 28 Dec 2023
We apologize that you had a negative experience during staying at our hotel. We have noted your feedback about the hotel's services and will strive to improve better

8/10 Good

Ng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 5 nights in Dec 2023
Response from Ms. Hanh Nguyen on 21 Dec 2023
Thank you for staying with us. We look forward to continuing serving you as a valued customer.Thank you again for your valuable support and comment

8/10 Good

Khanh Minh

Travelled with partner
Liked: Amenities
The location is convenient for. Visiting the surrounding area, shopping, getting taxi easily and so many choices for restaurants. Staffs are courteous .
Stayed 1 night in Dec 2023
Response from Ms. Hanh Nguyen on 12 Dec 2023
Thank you for staying with us. We look forward to continuing serving you as a valued customer.Thank you again for your valuable support and comment.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Perfect balance between price and quality with great location
Stayed 6 nights in Dec 2023
Response from Hanh Nguyen on 8 Dec 2023
Thank you for staying with us. We look forward to continuing serving you as a valued customer.Thank you again for your valuable support and comment.

6/10 Okay

Thuan

Travelled with family
Liked: Staff & service
The overall cleanliness of the room is less than desirable.
Stayed 1 night in Dec 2023
Response from Hanh Nguyen on 6 Dec 2023
Thank you for staying with us. We look forward to continuing serving you as a valued customer.Thank you again for your valuable support and comment

6/10 Okay

To-Nga

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from Bong Sen Hotel Saigon on 30 Oct 2023
Thanks for your review out hotel

8/10 Good

denny

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Bong Sen Hotel Saigon on 27 Oct 2023
Thanks for your review our hotel

6/10 Okay

JOSEPH, Fort Worth

Travelled with family
Liked: Staff & service
The hotel is run down. The carpet is in old. The bathtub is not safe, hard to get in and out.
Response from Bong Sen Hotel Saigon on 2 Oct 2023
Thank you for your review for our hotel and we truly apologize for the inconvenience that we have caused on you during your stay. We're try our best to improve them. Best regards,

10/10 Excellent

LIMEI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from HANH NGUYEN on 25 Aug 2023
Thank so much for your staying with us.

8/10 Good

tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. Hotel room is good enough for us and location is convenient.
Stayed 1 night in Aug 2023
Response from HANH NGUYEN on 25 Aug 2023
Thank so much for your staying with us.

4/10 Poor

Tongtong

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We requested for city view, but gave us a room with small window and I requested for a double bed but gave me a twin bed
Stayed 8 nights in Jul 2023
Response from Bong Sen Hotel Saigon on 28 Aug 2023
Thank you for your review for our hotel and we truly apologize for the inconvenience that we have caused on you during your stay. We're try our best to improve them.

2/10 Terrible

Kathy doan

Stayed 2 nights in Jul 2023
Response from Bong Sen Hotel Saigon on 28 Aug 2023
Thank you for your review for our hotel and we truly apologize for the inconvenience that we have caused on you during your stay. We're try our best to improve them.

8/10 Good

Dien

Travelled with family
Liked: Cleanliness, staff & service
Hot room. AC is weak and could not cool the room.
Stayed 3 nights in Jul 2023
Response from Bong Sen Hotel Saigon on 28 Aug 2023
Thank you for your review for our hotel and we truly apologize for the inconvenience that we have caused on you during your stay. We're try our best to improve them.

10/10 Excellent

Truc

Stayed 1 night in Jul 2023
Response from Bong Sen Hotel Saigon on 14 Aug 2023
Thank so much for your review

8/10 Good

Vincent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 5 nights in Apr 2023
Response from Bong Sen Hotel Saigon on 26 May 2023
Thank you very much for taking the time to review our property.

4/10 Poor

Jinhuang

Stayed 1 night in Mar 2023
Response from Bong Sen Hotel Saigon on 12 Apr 2023
Thanks for your review

2/10 Terrible

Alexander, st augustine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is old has antiquated rooms dirty carpets rooms and corridors dreadful warm AC internet ancient not protected and cannot connect! Never again no matter the price
Stayed 1 night in Feb 2023
Response from Bong Sen Hotel Saigon on 24 Feb 2023
Thank you for your review for our hotel and we truly apologize for the inconvenience that we have caused on you during your stay. We're try our best to improve them.Best regards,

10/10 Excellent

Suann

Stayed 13 nights in Dec 2022
Response from Bong Sen Sai Gon Hotel on 4 Jan 2023
Thank you very much for taking the time to review our property.

8/10 Good

Cory

Stayed 4 nights in Nov 2022

8/10 Good

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

Luyen

Stayed 1 night in Jul 2022
Response from Bong Sen Hotel Saigon on 21 Jul 2022
Chân thành cám ơn quý khách đã dành thời gian gởi nhận xét quý giá về khách sạn. Rất mong sẽ được đón tiếp quý khách trong những chuyến đi tiếp theo.

10/10 Excellent

Luyen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Luyen

Stayed 1 night in May 2020

6/10 Okay

Alex

Travelled with partner
Liked: Cleanliness, amenities
In my room that is all rooms I found no fridge is supplied only a warm so called mini bar, never seen that on all my worldwide travels! Could not put anything cold I wanted for a snack. Never stay again. Staff were of no use at all.
Stayed 1 night in Feb 2020
Response from Hotel Management on 19 Feb 2020
Thank you for staying and bringing this matter to our attention. We noted that and taking the necessary steps to prevent it from happening in the future. We look forward to continuing serving you as a valued customer. Thank you for your invaluable support and feedback.

8/10 Good

wong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for historical area
It is ok, fine, better than many places
Stayed 1 night in Jan 2020
Response from Hotel Management on 6 Feb 2020
Thank you for staying with us. We look forward to continuing serving you as a valued customer. Thank you again for your valuable support and comment.

8/10 Good

Thong

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to everything in HCM, clean and tidy premises
Stayed 14 nights in Jan 2020
Response from Hotel Management on 30 Jan 2020
Thank you for staying with us. We look forward to continuing serving you as a valued customer. Thank you again for your valuable support and comment

8/10 Good

Chatuporn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price.
Very good location in the city center (near restaurant, money exchange, shopping area, coffee and drinks).
Stayed 1 night in Dec 2019
Response from Hotel Management on 4 Jan 2020
Thank you for staying with us. We look forward to continuing serving you as a valued customer

2/10 Terrible

Tran, Toronto

Travelled with family
Disliked: Staff & service
Staffs were so bad ! I was lost some money in my room ! So everything ‘ s OK !
Stayed 3 nights in Nov 2019
Response from Hotel Management on 3 Jan 2020
Thank you for staying and bringing this matter to our attention. We will check and feedback to you. We look forward to continuing serving you as a valued customer

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel need a lot upgrade only restaurant area are clean and good
Stayed 2 nights in Oct 2019
Response from Hotel Management on 27 Oct 2019
Thank you for staying with us. We would like to introdue that we have new rooms at luxury floors, so that we look forward to continuing serving you as a valued customer. Thank you again for your valuable support and comment

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Hotel Management on 2 Oct 2019
Thank you for staying with us. We look forward to continuing serving you as a valued customer. Thank you again for your valuable support and comment.

10/10 Excellent

Suann

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2019
Response from Hotel Management on 2 Oct 2019
Thank you for staying with us. We look forward to continuing serving you as a valued customer. Thank you again for your valuable support and comment.

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
older slightly shabby hotel, huge room, dated but clean bathroom, in the perfect position. great breakfast, friendly staff, great value if you're not precious.
Stayed 3 nights in Sep 2019
Response from Hotel Management on 2 Oct 2019
Thank you for staying with us. We look forward to continuing serving you as a valued customer. Thank you again for your valuable support and comment.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location, wallable vey convenient, room is quiet and clean, breakfast is simple but many choices of essentials.
Stayed 1 night in Aug 2019
Response from Hotel Management on 11 Aug 2019
Thank you for staying with us. We look forward to continuing serving you as a valued customer. Thank you for your invaluable support and feedback.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient area, walkable , many restaurants around, quiet room, very affordable price.
Stayed 1 night in Jul 2019
Response from Hotel Management on 24 Jul 2019
Thank your for staying with us. We look forward to continuing serving you as a valued customer. Thank you for your invaluable support and feedback.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet walkable, convenient, easy shopping, many restaurants, good location
Stayed 1 night in Jul 2019
Response from Hotel Management on 24 Jul 2019
Thank you for staying with us. We look forward to continuing serving you as a valued customer. Thank you for your invaluable support and feedback.

10/10 Excellent

Kek Keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
My first time stay at this hotel . Location wise it is very convenient and price wise reasonable in a location in District 1 . Love it !
Stayed 3 nights in Jul 2019
Response from Hotel Management on 24 Jul 2019
Thank you for staying with us. We look forward to continuing serving you as a valued customer. Thank you for your invaluable support and feedback.

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from Hotel management. on 6 Jul 2019
Thank you for staying with us and wishing you all the best. Hope to welcome you back.

8/10 Good

Chatuporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable Price
Very good location for shopping, restaurant and business activity in the city center. Good in value to money.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Like: location Didn't like: 1) room & Hotel all running down 2) room on 1st floor: deep cleaning needed
Stayed 1 night in Jan 2019

6/10 Okay

Robert

Good location.
Good location.
Stayed 1 night in Dec 2018

8/10 Good

tich

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Goh

Not so good as the room is too old
Stayed 1 night in Nov 2018

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A walking distance to the center of Saigon from low end to high shopping, malls, markets, restaurants
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2018