Search Hotels in Hitch Village - Fred Wessels Homes, Savannah

"We had a warm welcome and enjoyable stay. Staff was friendly and helpful"

"Our room was breathtaking. We always stay at this hotel when we go to Savannah, and it never disappoints. "

"Room just seemed old and outdated and kinda dirty. Definitely not enough to not like the property but for what we paid thought the room would be nicer. Bathroom was also very tight. "

"Awesome hotel. All the staff were amazing and very very accommodating. Love being by Forsyth Park. Pool was a very big plus for me and my wife. This area is less crowded than river street so if you want to relax a little more this place is great. We loved it and highly recommend."

"I reserved a room with pay at property through Expedia, I had an expired credit card attached to it so they cancelled my room without any notice. I received a check in confirmation email from Expedia the day before but was told at check in they canceled my room. No phone call or anything. Luckily they had another room available but be aware when booking “pay at property” as they consider these rooms available to others until you pay in full. "

"Clean room, friendly staff. Enjoyed my stay"

"Great place to stay. Quite and close walk to do things. Beautiful area. Staff was friendly and kind. "

"The hotel had water problems on our second evening there , they called to tells us we would no have water until morning, all rooms were full so they couldn’t move us but they said we would be credited one night stay and could use the lobby restroom. The water was not fixed the next morning, the lobby restroom was disgusting from breakfast people using it , the manager was not there when we checked out , the desk girl said we would have to have hotels.com contact the hotel to be reimbursed. Hotels.com was terrific to work with , they called the hotel to get permission to reimburse us but the manager Crystal would not talk to them or reply to their email . Two days later another amazing person from Hotels.com stayed on the phone with me for 45min and repeatedly tried to get them to ok the reimbursement but they kept putting them on hold and never picking up or just hanging up . The manager would not take the call , finally someone gave them approval to reimburse us after 45 minutes of trying, I think they finally figured out the representative from Hotels.com wasn’t going to stop calling. We loved Savannah but would never stay at SpringHill Marriott again nor would I recommend it to anyone. "

"My experience was okay. Morning of, they approved my request for early check in (I requested it days beforehand) but we were already on our way so we were not able to take advantage (still was charged for it). When we got there the valet guys were just standing out side but we were not helped with our bags lol I was checking in and I see my partner making multiple trips to bring our bags in (eventually he found a bag cart and loaded them on there). At check in, I was charged the full price of the room + incidentals, even though the room has already been paid for. The girl who checked me in said nothing, after she charged my card she just handed me room keys. When I noticed the charged I messaged them thinking it’s an error, they tried to say the charge was valid and they would email me a receipt, which they did not (I went to the desk the next day and they apologized and said it was an error). Outside of that, our stay was very nice. The room was very pretty and had a great view and balcony. We got couples massages at their spa (FYI it’s not a real spa, it’s an empty hotel room with massage beds.. which was a little off putting (due to the price) but they did a good job). We were also approved for late check out but opted to check out early (still was charged for it). We loaded our bags back into our car and left. I like good customer service so I likely will not be back, but the property/room is beautiful."