โรงแรมและที่พักในฮิลล์เครสต์

"The description said "private balcony" there was no private balcony in the room. There were also tiny tiny bugs in the sink. We asked for an extra hour after checkout, the lady seemed so annoyed and responded with "I can do an extra 30 minutes". Our biggest problem was the no balcony."

"Great"

"Property was under renovation so it was kind of messy."

"Estaba todo bien. La pasamos súper y para el precio 👍"

"No issues"

"Couldn’t use the pool or hot tub. The weight room was very warm. The treadmill was loud and didn’t work right. The weight machine was broken by other guests and never fixed. The bike I could use but the screen was not working. It dirty in there. The outside and back doors were left open during the day and I didn’t feel safe. Any one could walk in who isn’t a guest there. The staff were very nice and accommodating. Breakfast was good. Check in and out was fast. The wi fi was only good for 8...

"Very clean"

"Close to excellent restaurant and a great location to stop for the night on our way to Chicago"

"Entered property and lobby was fine. Staff person check us in and was very pleasant. Got to our room and it was awful. Stained sheets and bed comforter, unfinished ceiling work in bathroom. Very disturbing and did not sleep as a result. Will never stay at this brand again!"

"I didn’t stay here they canceled my reservation due to them being fully booked and then they didn’t return my money for them canceling my reservation so I can’t rate the rooms but the service I received was horrible and unfortunately unprofessional for not refunding me my money it was you who cancelled my reservation that was already paid for in full"

"Check in professional & pleasant, room renovated - this group is professional and improving property."

"I was only here for one night. Travel frequently and good place to crash for the night. Get river view as road noise may be a bother to some."

"My room was not ready and I had to wait for over an hour while they cleaned it however, the floor was wet from being mopped, our socks and feet were black from walking around in the room after it was supposedly clean. The check in on the computer screen was difficult to understand the person who was checking us in. He was not very professional when he asked me for my social media profile which I did not share. The female who was an actual person that came up to the desk was unpleasant and...

"It was average at best"

"This place was extremely unclean. Door locks were not functional. Fixtures and furniture were broken. Plumbing and wiring was faulty. Walls, linens, and blankets were stained. Smoke detector had been removed and the while place smelled like cigarettes. Underside of mattress was stained and showed evidence of previous bedbug infestations. Definitely not up to code."

"Kiosk to check in with a very rude customer representative. Foul smell throughout hotel. No freezer in mini fridge was told I could get one for a extra fee. Hairs in the towels."

"The room was clean the staff was friendly"

"Toilet seat unstable. No coffee maker. TV didn’t work that good. Splatter on the walls several areas. Stairwells had debris everywhere. Bed and linens were clean and comfortable. No shampoo in the shower."

"The front of the hotel is very deceptive. When I drove around the back to get to my room it was disgusting. The parking lot was over grown with grass growing out of the pavement and had large pot holes. The room was gross. The air conditioner didn't work well and was full of dirt and dust. The TV didn't work. The shower had peeling paint and stains on the walls. Every door frame was black with grime. The property was littered with trash. I felt unsafe and pushed a chair infront of the door...