โรงแรมและที่พักฮิลล์ คันทรี วิลเลจ

"I reserved and paid for a room with (multiple beds) which was supposed to be at least 2 queen beds for 4 nights. When I checked in, I was told they changed my jroom to 1 King bed and didn't have any other rooms available. There poor excuse for the switch of my room was because I only listed that 2 people were staying in the room. If I wanted to sleep with the other person ,I would have booked a King bed. It was 10 at night and I had to find another hotel. In addition they already charged my...

"Excellent customer service! They even offered late check-out!"

"The staff was very friendly. We had about 5 rooms for a family vacation. The hotel was maintained well. The pool was closed the first day we were there. We did encounter roaches. They stated that they had the place exterminated and that is why they were on the run. We are giving them the benefit of the doubt and will give them another try at a later date. The head manager was a woman of her word. She took care of my family."

"Nw"

"AC unit was a little noisy. Some street noise heard in our first floor room. Otherwise a lovely stay."

"Everything everyone was very helpful..."

"Will NEVER stay anywhere else! Amazing staff, the included happy hour buffet and drinks were above and beyond, as was breakfast! Beautiful clean room and checkin took all of 30 seconds. Don’t hesitate!!"

"Our room was dirty, room smelled, hair found on towels, huge water heater in the middle of the hallway & customer service was not accommodating"

"I absolutely loved my stay there!! 10/10 recommend! Sholanda was such an amazing help! The room was clean the laundry was easy to use! The breakfast in the morning was delicious!"

"The room had a really bad smell of cigarette."

"The Expedia listing said breakfast included. That's why I reserved the room. However, there was only coffee and granola bars in the morning. That is not the breakfast most people would be expecting."