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"Air was off in the room when I arrived with a heat index of 100+F. It took 2 hours to get the temperature down enough to sleep. The ac unit was loud and very dirty and ran non-stop all night. Very old everything. No elevator. Stairs hadn’t been vacuumed in who knows how long."

"The staff was friendly, welcoming, and genuinely helpful throughout our stay, which was the best part of the experience. Unfortunately, the hotel itself was very disappointing. The room had a strong odor that smelled like dog urine, making it feel unclean from the moment we walked in. The shower had very little water pressure, which made it difficult to enjoy. The beds were comfortable, so we did get a decent night's sleep, but that was one of the few positives. Breakfast was mediocre at best,...

"This hotel was dated, but fine."

"Hello. I reserved a non-smoking room with 1 king bed at the Columbia, MO location for the nights of 7/9/26 and 7/10/26. I checked into room on 7/9/26 at approx 8:45 pm. The room smelled slightly smoky. I inspected the room. I found signs of bedbugs, the light above the sink did not work, the nightstand was broken, the smoke detector was removed and set on the sink countertop, a cable box was removed from the wall and put on a shelf, there was water on the bathroom floor, the bedsheets were...

"tWe really enjoyed our stay. The casino right next door was a LOT of fun, and the entire hotel seemed so strangely out of place in the quaint little town. The room was clean enough, and the beds were clean and comfortable--would have loved a cup of coffee in my room, but that's just nit picky. Having a safe and a refrigerator were great, and the restaurant downstairs was very nice. There was a farmer's market in the parking lot on Saturday morning which was just icing on the cake. We would...

"The room was super clean and comfortable. Easy on and off Interstate. Accommodating for those traveling with pets. Will definitely stay here again."

"Great for those a tight budget. Clean, comfortable and convenient to Columbia shopping and restaurants. Few amenities. Only electrical outlets was over the bathroom sink. "

"Our bathroom had problems. They gave us keys to another room to utilize that bathroom, good thing we didn’t use it because it was very much occupied."

"Nice room & shower. Hotel is older, but in an historic way. Very safe - right next to police station & courthouse (free parking on street). They have bike storage & someone at desk all night."

"Unfortunately, my stay was disappointing. The room was extremely humid and had a very unpleasant odor upon arrival. I also noticed what appeared to be dried nail polish on the floor, which made the room feel unclean. The room was also quite noisy, making it difficult to get a good night’s sleep. To make matters worse, after I had fallen asleep, a child knocked on my door late in the evening. When I looked through the peephole, it appeared he was lost while trying to find the laundry room. I...

"They are making lots of modern updates. Felt like a more expensive hotel. Breakfast was great."