โรงแรมและที่พักเฮสเพเลอร์

"The room needed a deep cleaning, all of the light switches, door handles, etc. We found a clothing item left in the room from a previous customer on the floor. The lady at the front desk was excellent. Breakfast was good."

"The staff here were wonderful. The hot breakfast was good but was so busy there was no place to sit. The rooms are not soundproof at all at least ours wasn’t (205). The first night I listened to a screaming match between a couple for about 45 minutes at 10:30pm. The second night at 10 pm there was loud banging for like 3 minutes and it stopped and then it woke me up a couple hours later again but only lasted a few minutes again. Other than the not great sleeps the room was clean and comfy...

"The staff is excellent and it has a big pool, which is great. But the air quality is poor. All the floors smell of mold and mildew. I had to move rooms due to visible black mold but the next one also smelled of mold. I started coughing that first night and haven’t stopped. The fan helped a bit but is very old and very rattly and loud so I had to shut it off to sleep. The place is peeling and stained. It needs a significant refresh."

"Great location off highway. Room was okay except for the doors into suite. The door into the suite was built of metal that didn’t close easily. Not really a problem if you don’t mind waking people up. Also door to bedroom was beyond squeaky and also unnecessarily woke people up. The sofa bed was horrific as there was no cushioning over the springs. Like sleeping on metal. The room should not have been classified as sleeping four. The only reason I would not go back however, would be the coffee....

"The heater is noisy. Nobody at desk to check out."

"La habitación medianamente limpia, varias habitaciones con perros, al parecer las personas viven permanentemente en el hotel, los corredores, escaleras muy sucias y deteriorado."

"Clean"

"This hotel was clean and bright. The room was clean, had a great heating/cooling system (we like the white noise of the fan) and it was smooth sounding. The bed was comfortable, the room had enough space to move around, the walls were clean and not scuffed up, and they had shampoo, conditioner, hand soap, body wash, and lotion in the bathroom. Originally, we only had two towels, for some reason, but after calling the front desk, extra towels were quickly brought up. The only small issue we had...

"We were in a room next to the elevators and every time someone used the elevators, it rumbled in our room. Spoke to the staff this morning, and they said had we called down, they would’ve found a different room for us which was nice, but would’ve involved a lot of repacking and unpacking again, plus getting dressed. Next time, I’ll make sure to ask to avoid rooms adjacent to the elevator bank."

"We like this hotel for when we stay in Guelph. Nice size rooms with kitchens and decent breakfast. Only complaint would be the bed was pretty hard this visit and pillows not supportive. Otherwise great."

"Easily accessible from the highway. Clean, comfortable, friendly."

"NONE"