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Reviews of Tasman Holiday Parks - Hervey Bay

4.5 out of 5
Tasman Holiday Parks - Hervey Bay
295 Boat Harbour Drive, Scarness, QLD

Reviews

8.4

Very good

Rating 10 - Excellent. 134 out of 316 reviews" "
Rating 8 - Good. 128 out of 316 reviews" "
Rating 6 - Okay. 40 out of 316 reviews" "
Rating 4 - Poor. 10 out of 316 reviews" "
Rating 2 - Terrible. 4 out of 316 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Jan 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Good value and centrally located
Stayed 2 nights in Nov 2023

10/10 Excellent

sonya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely new cabin. I was there on 14th October 2023 and the lady at front desk was so extremely helpful and has great customer service.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff n facilities
Stayed 1 night in May 2023

8/10 Good

Leanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service
Stayed 2 nights in Apr 2023

10/10 Excellent

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the above
Stayed 2 nights in Mar 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived in a downpour. No easy way into the cabin without shelter. Although verandah was good once we got to it.
Stayed 1 night in Mar 2023
Response from Jenny on 1 Apr 2023
Hi Margaret,Thank you for your great review. Hope you didnt get too wet .Kind regardsTasman Hervey Bay

10/10 Excellent

raymond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice,small,very friendly park split in two. Permanent's at rear and tourists at front.Nice pool and Bbq/games area. The staff are marvelous.Will be back 💥💥💥💥💥
Stayed 7 nights in Mar 2023
Response from Jenny on 26 Mar 2023
Thank you Raymond for your great review we really appreciate it. We are glad you enjoyed your stay with us.Kind regardsTasman Hervey Bay

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Acceptable for our needs
Basic accommodation. Quite dated. A bit squishy for 6 people but we really only needed a place to eat and sleep. Cooking facilities a bit old. Beds were comfortable enough. Staff were very helpful. Nice pool.
Stayed 2 nights in Feb 2023
Response from Jenny on 26 Mar 2023
Hi Amanda,We hope you had a good stay here. We are in the process of upgrading our Cabins and have already completed 8 of them. 12 to go.Kind regardsTasman Hervey Bay

10/10 Excellent

Lyndal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price. Cabins were very comfy. Easy checkin and check out.
Stayed 3 nights in Jan 2023
Response from Jenny on 26 Mar 2023
Hello Lyndal,We are glad you enjoyed your stay with us and thank you for your feedback.Kind regardsTasman Hervey Bay

4/10 Poor

Louise

Stayed 1 night in Oct 2022

10/10 Excellent

Alexandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located away from the hustle and bustle, but still close enough to shops, dining and the beach. Clean facilities, well looked after park. Highly recommend.
Stayed 3 nights in Sep 2022
Response from Tasman Hervey Bay on 3 Oct 2022
Hi Alexandria,Thank you for your great review. We are glad you enjoyed your stay with us.Kind regardsJenny

8/10 Good

Sharon

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very run down
Stayed 2 nights in Sep 2022
Response from Tasman Hervey Bay on 3 Oct 2022
Hello Sharon.We appreciate your feedback and dont quite understand what you mean about very run down.Sorry you didnt enjoy your stay with us.Kind regardsTasman Hervey Bay

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly clean and spacious. All amenities that are required. Great value.
Stayed 1 night in Sep 2022
Response from Tasman Hervey Bay on 3 Oct 2022
Hi George,We appreciate your feedback and are glad that you enjoyed your stay with us.Kind regardsJenny and team at Tasman Hervey Bay

8/10 Good

michael

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

6/10 Okay

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin itself was modern, comfortable and super clean. Parking next to the cabin was a bit difficult to reverse out of. Good value for money. Clean and safe. Will stay here again.
Stayed 2 nights in Aug 2022
Response from Tasman Hervey Bay on 3 Oct 2022
Hi Beverley,So glad you enjoyed your stay with us and we will see you next time.Kind regardsJenny

10/10 Excellent

Esmeralda Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, clean facilities.
Stayed 1 night in Aug 2022
Response from Jenny on 7 Aug 2022
Hi Laura, We are so glad you enjoyed your stay with us and thank you for your positive review. Kind regards Tasman Hervey Bay

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Jenny on 7 Aug 2022
Hi Maureen, Thank you for your review it is very much appreciated. Kind regards Tasman Hervey Bay

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and peaceful
Stayed 2 nights in Jul 2022
Response from Jenny on 26 Jul 2022
Thank you Sharon for your review. We are glad you enjoyed your stay with us. Kind regards Tasman Hervey Bay

10/10 Excellent

Glen

Stayed 1 night in Jul 2022
Response from Jenny on 26 Jul 2022
Hi Glen, We are happy that you enjoyed your stay with us and thank you for great review. Kind regards Tasman Hervey Bay

8/10 Good

Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Stayed 2 nights in Jun 2022
Response from Tasman Hervey Bay on 28 Jun 2022
Thank you so much for your positive feedback we really do appreciate it. Kind regards Tasman Hervey Bay

8/10 Good

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again
Stayed 1 night in May 2022
Response from Tasman Holiday Parks staff on 22 Jun 2022
Thank you for your great review. We hope to see you again soon. Regards Lynley

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a small suggestion of a couple of plastic bowls for the microwave😊
Stayed 1 night in May 2022
Response from Tasman Holiday Parks staff on 22 Jun 2022
Hi Beth Glad you enjoyed your stay. We will be adding 2 small plastic bowls to that cabin. Regards Lynley

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
It was in a good location in walking distance to restaurants.
Stayed 1 night in Apr 2022
Response from Tasman Holiday Parks staff on 3 May 2022
Hi David, thanks for your review and we are pleased you enjoyed your stay with us.

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities
I liked central position to everything
Stayed 1 night in Apr 2022
Response from Tasman Holiday Parks staff on 3 May 2022
Thank you for your review. We are pleased you enjoyed your stay with us. Kind regards, Tasman Holiday Parks Team

6/10 Okay

Lauren

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cabin was clean. Disappointed the freezer didn’t work and ice cream melted. Air hockey didn’t work properly either. Great location though and a great place to have as a base to explore Hervey Bay.
Stayed 4 nights in Apr 2022
Response from Jenny on 17 Apr 2022
Hi Lauren, Thank you for your feedback. We do have spare fridges if need be. If you had have let us know we could have replaced it for you. We know that the air hockey doesnt register scores but otherwise works fine. We are glad you enjoyed your stay here though. Kind regards Tasman Hervey Bay

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay.
Stayed 3 nights in Apr 2022
Response from Jenny on 13 Apr 2022
We are glad you enjoyed your stay with us and hope to see you back here in the future Patrick. Thanks for your review. Kind regards The Team at Tasman Hervey Bay

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, quiet and easily accessible.
Stayed 2 nights in Apr 2022
Response from Jenny on 13 Apr 2022
Hi Jodie, Thank you so much for your great review. We are glad you enjoyed your stay with us. Kin regards The team at Tasman Hervey Bay

8/10 Good

Karin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Apr 2022
Response from Tasman Holiday Parks staff on 9 Apr 2022
We are so pleased you enjoyed your stay with us! Hope to see you again in the future!

10/10 Excellent

Kym

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed overnight but we loved it and can’t wait to come back when we have more time.
Stayed 1 night in Apr 2022
Response from Tasman Holiday Parks staff on 9 Apr 2022
We are so pleased you enjoyed your stay with us! Hope to see you again in the future!

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay! The cabin was a bit tired but clean. Very handy to Scarness where we wanted to be. Had some fun at Crazy Golf!
Scarness beach.
Stayed 5 nights in Mar 2022
Response from Tasman Holiday Parks staff on 9 Apr 2022
We are so pleased you enjoyed your stay with us! Hope to see you again in the future!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice park
Could do with a handrail on step for us oldies and light on veranda that doesn’t turn off every 5 min
Stayed 2 nights in Mar 2022
Response from Tasman Holiday Parks staff on 9 Apr 2022
Hi John, thank you for your feedback. Will pass this on to our maintenance team. Kind regards.

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2022
Response from Tasman Holiday Parks staff on 9 Apr 2022
We are so pleased you enjoyed your stay with us! Hope to see you again in the future!

6/10 Okay

Chloe

Business traveller
Liked: Cleanliness, staff & service, amenities
Fan was noisy and clicky , noises of banging and knocking all night and aircon louver broken facing downwards. No ventilation in bathroom.
Stayed 2 nights in Feb 2022
Response from Tasman Holiday Parks staff on 9 Apr 2022
Hi Chloe, sorry to hear your stay wasn't ideal. Please let us know next time of any maintenance issues so we can solve them while you're here. All of our cabin bathrooms have windows, but they also have exhaust fans with a switch. Hope this helps for next time! Kind regards.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic or family friendly getaway ❤️
My husband & I stayed in Studio cabin for x3 nights & wished we could’ve stayed a little longer coz it was just an amazing experience we did yea to to end. Our room was very comfortable with all the creature comforts, cozy & overall a beautiful place to shut the noisy world behind us. It’s it great location & just minutes to everything. We will be staying many times more in the future & would highly recommend the place if you’re looking for a place to unwind plus more. Thank you to the staff who were friendly & very professional 👍👍👍
Stayed 3 nights in Feb 2022
Response from jenny on 16 Feb 2022
Hi Craig, We are so glad you enjoyed your stay with us. Hope to see you back here sooner rather than later down the track. Kind regards The Team from Tasman Hervey Bay

8/10 Good

Rozann

Liked: Cleanliness, staff & service
Clean spacious and quiet.
Stayed 1 night in Feb 2022
Response from jenny on 16 Feb 2022
Hi Rozann, Thank you for your lovely review. It is very much appreciated. Kind regards Jenny and the team

10/10 Excellent

Bonnie, McGRATHS HILL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is quiet and the local residents are nice and polite. There is a bus stop directly outside and the heart of Hervey Bay is 3 blocks away.
Stayed 3 nights in Feb 2022
Response from jenny on 16 Feb 2022
Hello Bonnie, So glad you enjoyed your stay here with us. We appreciate your feedback. Kind regards The Team at Tasman Hervey Bay

10/10 Excellent

Bonnie, McGRATHS HILL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well laid out. Close to transport and shops. Quiet and relaxing. Jenny the lady at reception, is friendly with a beautiful personality.
Stayed 2 nights in Jan 2022
Response from jenny on 2 Feb 2022
Hi Bonnie, We are really happy that you enjoyed your stay with us. Thank you for the great review. Kind regards The Team at Tasman Hervey Bay

10/10 Excellent

Grzegorz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place amazing people
Stayed 1 night in Jan 2022
Response from jenny on 1 Feb 2022
Thank you so much for your positive review. We are glad that you enjoyed your stay with us and hope to see you back here again in the future. Kind regards The Team at Tasman Hervey Bay

8/10 Good

Kimberley

Stayed 2 nights in Jan 2022

8/10 Good

Rawan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
lovely stay
Good stay,,great location.. friendly staff..loved the table tennis and pool
Stayed 3 nights in Jan 2022
Response from jenny on 11 Jan 2022
Thank you Rawan for your great review. We are glad that you enjoyed your stay and hope to see you back here again. Kind regards The Tasman Hervey Bay Team

10/10 Excellent

Turi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized pet friendly room. Swimming pool was great. Staff are friendly.
Stayed 2 nights in Dec 2021
Response from jenny on 11 Dec 2021
Thank you for your positive review. We are glad you enjoyed your stay with us and hope to see you back again. Kind regards The Team at Tasman Holiday Parks.

8/10 Good

Raelee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park is close to town and a 15min walk to beach or restaurants.it has all the facilities for a comfortable stay or family holiday including a donut van on certain days.
Stayed 1 night in Nov 2021
Response from jenny on 11 Dec 2021
Thank you :)

8/10 Good

Narelle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good value for price paid. Friendly staff.
Stayed 1 night in Nov 2021
Response from Hervey Bay Tourist Park staff on 26 Nov 2021
Hi Narelle, we are pleased you enjoyed your stay with us. Kind regards.

8/10 Good

Toni

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was a little.edidficult to find . Overall an average stay
Stayed 1 night in Sep 2021
Response from Hervey Bay Tourist Park staff on 13 Sep 2021
Hi Toni, thank you for your review and we are pleased you enjoyed your stay with us.

6/10 Okay

Joshua

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2021
Response from Hervey Bay Tourist Park - Guest Relations Team on 8 Sep 2021
Thanks Joshua, we are sorry that you only gave us a 6/10 but appreciate you taking the time to share this with us. Please reach out directly if you wish to give us some further feedback.

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
First cabin had a very mouldy ceiling so changed cabins and it looked freshly painted. Strong smell of cleaning product/air freshener so not sure what smell it was trying to mask.
Stayed 1 night in Jul 2021
Response from jenny on 26 Jul 2021
Hi Kristy, All of our cabins have a plug in air freshener in them so that they smell nice. We are not trying to mask anything, its just little tweaks we do to make your stay with us more pleasant.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021
Response from Hervey bay Tourist Park - Guest Relations on 30 Jun 2021
Thanks so much for your wonderful 5/5 rating!