โรงแรมและที่พักเอร์โมซา ปัลมส์

"Hotel nuevo; en muy buenas condiciones. El personal también nuevo y en proceso de capacitación y con oportunidad de mejora. El paisajismo del hotel en crecimiento, por lo que falta privacidad. En nuestro caso rentamos una suite frente Mar, pero detrás teníamos una habitación muy ruidosa y todo el ruido se escuchaba. "

"We stayed at Cerro Lodge on a birding trip. The personnel did not know about any matter related to birds or birding. They had no knowledge about local trails and didn’t have any idea that they should. Service in the restaurant was extremely slow and somewhat limited. The location was wonderful and scarlet macaws were abundant. There was a beautiful view from the restaurant and the pool was lovely. With knowledgeable staff it might have been a wonderful experience."

"Great breakfast"

"Amazing hotel on a secluded beach. Each room is beach front with beautiful views of the ocean. Clean rooms with balconies and a nice pool. Enjoyed evenings at the bar in the open lobby. "

"Excelente atención y servicio "

"I would like to thank Alonso and Steven for the extraordinary help provided. The place, the food and the staff is amazing!"

"Pros: We arrived early because we weren’t sure how long it would take us to get there from the airport and they were able to let us check in early. Very clean room, great little pool (water was really cold which would be fantastic on a really hot day), lots of wildlife (lizards/iguanas, squirrels, birds and butterflies), and very kind, patient and accommodating staff. Breakfast was great. Cons: Room was very dated (multiple holes in the walls from where clothes hooks and toilet paper holder had...

"Everyone was so helpful. They let us write to the place we were staying. It was a little difficult to find the office when you see the physical sign walk up the path and you’ll see it right there. It was noted. We just didn’t know what we were looking for, but a sweet gentleman came out and found us and let us where we needed to be. Breakfast was very good as was the coffee. The rooms were sufficient great pool. Monkeys and trees not far away nice area to walk at night very comfortable beds. We...

"Very well maintained hotel. Staff was helpful and great. The receptionist was very nice."

"Wonderful staff, enchanting property, excellent food! We loved our stay."

"De verdad es perfecto. Limpio, amplio, huele bien, seguro, MUY equipado. Lo recomiendo demasiado. Muchas ganas de volver."

"Ac was not working. Jacuzzi was not working. Faucets in the property do not work. Even the soap was watered down, showing it was cheaply maintained. This really takes from a vacation vibe. No housekeeping whatsoever. Dead bugs everywhere. Not sanitary. No housekeeping at all during stay"

"Yes it was delicious the service was great and accommodations was great"

"The rooms were clean. A few large ants. We sprayed the room with bug spray which seemed to help. We had a beautiful view! Breakfast was supposed to be included, but there was no restaurant on the property. We were right on the beach and it was like having our own private island. The pool was refreshing after a day at the beach. Staff was friendly."