Nancy - Chara Apartments offers a tranquil retreat near Heraklion Port. Unwind with a drink at the poolside bar or enjoy breakfast in the on-site restaurant, then relax by the seasonal outdoor pool, surrounded by sun loungers and umbrellas. With free in-room WiFi and tour/ticket assistance, you'll be well-connected during your stay.
Located in Heraklion, Nancy - Chara Apartments is in the historical district and on a river. Heraklion Port and Titakis Winery are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Star Beach Water Park and Watercity Waterpark. Looking to enjoy an event or a game while in town? See what's happening at Freedom National Stadium or Theodoros Vardinogiannis Stadium. Take the opportunity to explore the area for outdoor excitement like horse riding. Visit our Heraklion travel guide
This aparthotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli and a seasonal outdoor pool. Each apartment features free WiFi and a dryer, plus a kitchenette with a fridge and a stovetop. Guests can appreciate conveniences, such as a dining area and a coffee/tea maker, and other amenities include room service and a flat-screen TV. Limited housekeeping is available.
Nancy - Chara Apartments offers 32 air-conditioned accommodations with coffee/tea makers and a hairdryer. Kitchenettes offer fridges, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower.
This Heraklion aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered on a limited basis and hairdryers can be requested.
Recreational amenities at the aparthotel include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Designated smoking areas
Services and conveniences
Limited housekeeping
Limited-hour front desk
Luggage storage
Safe at front desk
Tour and ticket assistance
Location highlights
In a historical district
Near the sea
On a river
On the Strip
Things to do
Horseback riding/rentals
Bicycle rentals nearby
Horseback riding nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
32 units
Garden
Property does not allow children
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: EUR 40 for check-in between 11:00 AM and 4:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 60
Special check-in instructions
The front desk is open daily from 9 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children 12 and younger are not allowed at this property; all guests older than 12 are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Early check-in fee: EUR 50 (subject to availability)
Late check-in fee: EUR 40 for check-in between 11:00 AM and 4:00 PM
Late check-out fee: EUR 60 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 13394722
We should mention
This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to October
Children 12 years old and younger are not permitted at this property
Property is also known as
Nancy Chara Apartments Apartment Karteros
Nancy Chara Apartments Apartment
Nancy Chara Apartments Karteros
Nancy Chara Apartments
Nancy Chara Apartments Apartment Heraklion
Nancy Chara Apartments Heraklion
Nancy Chara Apartments Crete/Heraklion
Nancy Chara Heraklion
Nancy Chara
Nancy Chara Apartments
Nancy - Chara Apartments Heraklion
Nancy - Chara Apartments Aparthotel
Nancy - Chara Apartments Aparthotel Heraklion
Frequently asked questions
Does Nancy - Chara Apartments have a pool?
Yes, this property has an outdoor pool.
Is Nancy - Chara Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking at Nancy - Chara Apartments?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Nancy - Chara Apartments?
Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Early check-in is available for a fee of EUR 50 (subject to availability). Late check-in is available from 11:00 AM to
4:00 PM for a fee of EUR 40.
What time is check-out at Nancy - Chara Apartments?
Checkout is at 11:00 AM. Late checkout is available for EUR 60 (subject to availability).
Where is Nancy - Chara Apartments located?
Situated by the sea, this aparthotel is 0.5 mi (0.9 km) from Karteros Beach and within 6 miles (10 km) of Heraklion Port and Venetian Walls. Dedalou Shopping Street and Eleftherias Square are also within 6 miles (10 km).
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Nancy - Chara Apartments Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.2
Location
8.2
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 21 out of 40 reviews
10 - Excellent
21
Rating 8 - Good. 12 out of 40 reviews
8 - Good
12
Rating 6 - Okay. 4 out of 40 reviews
6 - Okay
4
Rating 4 - Poor. 2 out of 40 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 40 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Lilia
23 Sep 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
very nice place, clean and quiet. Owner upgrade my room and I was very happy with accommodations. Nice pool area and 10 min walk to beach
Lilia
Stayed 3 nights in Sep 2024
10/10 Excellent
Julia
19 Sep 2023
Liked: Cleanliness, room comfort, communication
Fabulous pool and helpful staff
We had a lovely few days, the fabulous pool area and friendly, helpful staff more than make up for the slightly dated, spartan room. There is a great bakery, supermarket and Taverna in short walking distance as well as a sandy beach. Good value for money.
Julia
Stayed 6 nights in Sep 2023
10/10 Excellent
Andrew
26 Jul 2022
Liked: Cleanliness, room comfort, communication
All good, very clean and a great pool
Andrew
Stayed 3 nights in Jul 2022
8/10 Good
Klara Anna
23 Jun 2023
Liked: Property conditions & facilities
the location is great, close to the beach, situated near the airport and Heraklion. However the cleaning could have been a bit better as we discovered that our sheets had only been switched but not completely swapped with newly washed ones.
Nevertheless, Nancy and Chara Apartments could provide us with everything we needed for our short stay. :)
Klara Anna
Stayed 4 nights in Jun 2023
8/10 Good
christophe
27 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Bonne situation pour visiter Chania et les gorges de Samaria.
christophe
Stayed 3 nights in Oct 2025
10/10 Excellent
Sandro
19 Sep 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Besitzt einen Traumhaften Garten mit schöner pflanzen.
Personal ist sehr Hilfsbereit auch wie zum Beispiel die Anfrage für ein Mietauto um Kreta besser zu erkundigen.
Sandro
Stayed 6 nights in Sep 2022
10/10 Excellent
Maude
27 Jun 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
The Family was helpful so many ways. Looking forward to coming back next year!
Maude
Stayed 6 nights in Jun 2022
10/10 Excellent
Christian
9 Sep 2021
Liked: Cleanliness, room comfort, communication
Sympathique
Propriétaires très agréables très joli cadre donnant sur la piscine
Christian
Stayed 11 nights in Aug 2021
8/10 Good
Verified traveller
18 Jun 2021
Liked: Cleanliness, room comfort, communication
bon accueil. appartement grand et propre. confort un peu sommaire...
Verified traveller
Stayed 5 nights in Jun 2021
6/10 Okay
Ursula
17 Sep 2019
Disliked: Staff & service
Nicht gefallen haben mir die ständigen Ameisen in der Küche.Und der blick vom Balkon ins Gestrüpp.
Only spent 2 days here inbetween hotels on Crete but time spent there was good.
Facilities very good for the price, nothing too fancy but what you need is provided. Pool area and overall area is very nice.
About a 10min walk to the beach, although local amenities are sparse, there is a good shop at the top of the road and a handful of cafes which serve good local cuisine.
Would recommend for a short break.
Nancy-Chara was welcoming, comfortable and in a great location. I cannot thank the staff enough for their hospitality. Karteros is a wonderful village ten minutes from Heraklion, but it is not a walkable distance. The bus routes are fairly good and the staff at Nancy Chara were very informative about where to go.
I would absolutely come again.
This location was close to the airport and the ferry port. It is just off from a main road so not a lot of noise through the night. Families staying there so was quiet. Regular bus schedule so getting into town was easy. Beach close by, great coffee shop and nice restaurant near by.
We were very disappointed in the fact that there was no hot water to take a shower. The water was freezing cold. When we looked for a receptionist to assist us with the water, there was no one available. We tried calling numerous numbers we had, the woman who finally answered the phone did not speak any English at all. She could not understand when we explained that the water is very cold and we wanted her to show us how to turn on the hot water. We had to check out early in the morning for our flight, so we left without taking a shower. The only thing the woman was concerned about was the payment for the room. If we had not been in a hurry, I would have fought to not pay for the full amount of the room, considering that there was no warm/hot water. It is essential for at least one member of staff to be able to speak English and be available 24hours for situations like this.
We only had 1 night and didn't use any facilities, but great value for room and good cleanliness, as well as a nice Greek feel about the place
Matthew
Stayed 1 night in Sep 2017
6/10 Okay
jo, manchester
19 Sep 2017
Liked: Cleanliness, room comfort
lovely time
Apartment nice and clean the staff are lovely just off the main road handy for the shop and the beach bars. The complex it self was very well kept and the pool is so peaceful overall we had a great stay would say defo value for money
Kind, helpful staff. Overall very pleasant stay away from the crowd. Were 2 young woman and felt safe at all times. Convenient to buses and beach.
Suited us perfectly!
Det er et hyggelig sted med et lite basseng og meget serviceinnstilt ledelse. Bassenget er rent, området ryddig, air-conditioner fungerer. Det eneste som trekker ned er støyen fra fly, men det skjer ikke ofte.
Barbara
Stayed 7 nights in Jul 2017
4/10 Poor
Lee
26 Jul 2017
Disliked: Room comfort
Alittle substandard and poor aircon
Arrived quite late so it was nice to have someone to greet us. The room was ok however the air con was not working and there was nobody to report it to. In 30 degrees the room was obviously therefore hot and uncomfortable, plus hoards of mosquito's didnt do us any favours.