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SureStay Hotel by Best Western Helen Downtown

Property class: 2.5

Choose dates to view prices

Located close to Helen Tubing & Helen Water Park, SureStay Hotel by Best Western Helen Downtown provides free continental breakfast, a corner/local shop and a firepit. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk
The current price is ฿3,271
฿3,960 total
includes taxes & fees
23 Aug - 24 Aug

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for 1 King Bed Non-Smoking

A hotel room with a large bed, a striped armchair, a bedside table, and a lamp.

1 King Bed Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Double Beds Nonsmoking

A hotel room with two beds, a desk, a lamp, a wardrobe, and a window with curtains.

2 Double Beds Nonsmoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Accessible - 2 Double, Mobility Accessible, Bathtub, Non-Smoking

A hotel room with two beds, a bedside table with a lamp, a mirror, and a bathroom with a towel rack.

Accessible - 2 Double, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

A hotel room with two beds, a TV, a desk, and a mirror.

Standard Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A modern hotel room with a large bed, a sofa, a fireplace, and a bathroom with a bathtub.

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

A hotel room with a large bed, bedside tables, a nightstand, a mirror, and a window with curtains.

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a TV, a desk, and a mirror.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, a wooden headboard, a built-in bathtub, and bedside lamps.

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, a television, and a minibar.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi
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About the area

In the mountains, SureStay Hotel by Best Western Helen Downtown is in a walkable area with great shopping. Chattahoochee National Forest and Unicoi State Park reflect the area's natural beauty and area attractions include Helen Tubing & Helen Water Park and Helen Arts & Heritage Center. Alpine Mini Golf and Mt. Yonah Book Exchange are also worth visiting. Take the opportunity to explore the area for water adventures such as rafting and other activities like golfing. Visit our Helen travel guide
Map
8396 S Main St, Helen, GA, 30545

What's nearby

  • A building with a sign for Oktoberfest events and a mural on the side.
    Helen Festhalle
    2 min walk - 0.2 km
  • A park with playground equipment, picnic tables, and large trees.
    Unicoi Hill Park
    6 min walk - 0.5 km
  • A sign for the Helen Arts & Heritage Center, gift shop, and history museum.
    Helen Arts & Heritage Center
    6 min walk - 0.5 km
  • A calm lake with boats docked at a pier, surrounded by dense forest.
    Unicoi State Park
    9 min walk - 0.8 km
  • A wooden building with a red roof and green shutters, surrounded by trees and a stone wall.
    Alpine Helen/White County Convention and Visitors Bureau
    11 min walk - 0.9 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL)
    112 min drive

Restaurants

  • Campfire Gather Round
    6 min walk
  • Bigg Daddys Restaurant & Tavern
    6 min walk
  • Circle K
    10 min walk
  • Hansel & Gretel Candy Kitchen
    5 min walk
  • Wendy's
    3 min walk

About this property

SureStay Hotel by Best Western Helen Downtown

  • Hotel near Helen Tubing & Helen Water Park
  • Take advantage of free continental breakfast, a corner/local shop and a firepit at SureStay Hotel by Best Western Helen Downtown. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool
    • Free self-parking
    • A TV in reception, coffee/tea in reception and a banquet hall
    • A 24-hour front desk
    • Guest reviews speak highly of the breakfast, helpful staff and proximity to shopping
  • Room features
  • All 57 rooms boast comforts such as laptop-friendly workspaces, as well as amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Bathrooms with hydromassage showers and shower/bath combinations
    • 32-inch TVs with cable channels
    • Fridges, microwaves and housekeeping

Similar properties

Room, 2 Queen Beds, Non Smoking | Blackout curtains, iron/ironing board, cots/infant beds, free WiFi
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
8.2 out of 10, Very good, 732 reviews
The price is ฿2,353
฿2,894 total
includes taxes & fees
26 Aug - 27 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Heated pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Stroller

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping on request

Outdoors

  • Firepit
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in public areas
  • No lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Baroque architecture
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does SureStay Hotel by Best Western Helen Downtown have a pool?

Yes, this property has an indoor pool. Pool types include heated pools.

How much does it cost to stay at SureStay Hotel by Best Western Helen Downtown?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Helen Downtown on 23 Aug 2026 start from ฿3,271, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Helen Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Helen Downtown?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Helen Downtown?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM.

What time is check-out at SureStay Hotel by Best Western Helen Downtown?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western Helen Downtown located?

Situated in the mountains, this hotel is within 1 mi (2 km) of Helen Festhalle and Helen Tubing & Helen Water Park. Helen Arts & Heritage Center and Chattahoochee River are also within 10 minutes.

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