โรงแรมใกล้สวนญี่ปุ่นเฮย์วาร์ด, Oakland

"Patty doesn't understand what a get away is. Her staff are young girls who just don't understand the standards of a hotel. They didn't let me check out early. Or return my deposit. I left my medicine behind because of the commotion. The over night girl was playing disruptive music all through out the evening. And yelling profanities. People were leaving because of staff that night. 5/5/26 never booking with them. Ever."

"It was nice. The breakfast was good and creative."

"Really nice and clean place"

"Secure parking safe and clean space to spend the night "

"Close to work and the office personnel is very friendly"

"Bed bugs!! I git bit all over my back! Also I left my phone charger in the room. I called front desk and she claimed it wasn't in there. I only was gone for an hrs, so they lie and steal!! Never again!"

"Nice property, nice staff, and very clean!"

"Good"

"What a little gem! My husband and I will definitely be staying here again ❤️"

"Clean room, staff was quick to attend, AC working and parking area was close to the room"

"The promo picture shows a breakfast area, but in the morning the room was locked. The room was nice and spacious, but the floor was dirty. There was a missing light bulb above the sink. The bathroom had visible mold in the grout. The heater had been removed and not been replaced. The towels were old and worn. The bed was sagging in the center. Although the AC was quiet, the fan could not be turned off (using up a lot of energy.)"

"The workers here are incompetent I already paid through Expedia and they charged me again at the hotel and they put of course the incidental hold which is fine but I told them they double charged me they insured me that they would take care of it and that it's just a hold it will come off and now looking at my bank today actually went through so now I have to figure out how to get this charge off I was insured by the girl who made the mistake Nicole and the morning staff that this would not...

"I was put in room 220 on the end. It was quiter than a lot of their rooms but keep in mind freeway road noise is constant. But its easy to get a good night's sleep. This room didn't get neighbors smoking and talking outside my room door. Other rooms get that issue."

"All n all it was a good place to stay a lot of people used this place due to work location. The only thing I would recommend is for staff to give a tutorial on how to use the door cards. It was different then any hotel I’ve ever been to "

"La propiedad estaba sucia, olía a cigarros, las camas estaban sucias. No habían limpiando. Pedimos cambio de habitación y el hombre fue muy rudo nos gritó. Abandonamos la habitación porque mis hijos estaban tosiendo y ahora mi hija está con tos. Fue horrible no volvería nunca."

"Yes"

"Clean spacious rooms. Breakfast is okay"

"The staff was excellent, the room was clean and comfortable. We appreciated the complimentary breakfast and the free water, iced tea & coffee available throughout the day. We felt safe and secure staying at the La Quinta Inn & Suites in Hayward."

"Everything"

"Very clean, always a big plus! Reasonably quiet. Would like to see cage-free eggs offered again during continental breakfast. Glad they offer oat milk for hot drinks (coffee, tea). Thank you."