Find hotels in Hartly, DE from ฿2,231

"WIFI was good and we didn't use the gym"

"Good"

"My experience at this hotel was very disappointing. The employee who checked me in had no customer service skills. He simply handed me my key and gave no information about where my room was located, checkout time, or where and when breakfast was served. The room itself was very outdated. The carpet looked extremely old, the TV was very small and difficult to turn on with no instructions, and the phone in the room didn’t work. The biggest issue was the shower, which did not work at all. Because the phone was broken, I had to walk down to the front desk to report it. Despite the parking lot being nearly empty, I was told I could not switch rooms. Instead, I was given a key to another room just to take a shower and then return to my room. There was also a visible opening near the AC unit where you could see straight into the parking lot. On the side of the building where my room was located, most of the parking lot lights were not working, so I parked under the only light so I could see my car. An alarm in an empty room on my floor went off all night and was never turned off. In the morning there was no one at the front desk and no instructions for checkout or a key drop box, so I had to leave my key on the counter. About 45 minutes later, while already driving back to South Carolina, I received a text and email asking me to check out. The only positive part of the stay was the night shift employee who allowed me to use another room to take a shower in another room. "

"Clean rooms, nice lobby "

"It was prety clean the staff was nice but parking was limited. Price iver the weekend is high especially the first weekend of the month due to Reserve military. "

"Rm was halfway cleaned, found a few things room service missed or didn't want to do."

"Nice rooms "

"Breakfast mediocre. Noisy heating unit in-room, needs the 'constant run' feature "

"No housekeeping until i complain and got day before check out the night before check out I was locked out my room and maintenance had to break the door open to let me in and instead of giving me a better safe working room they left me in the room with the door broke and not able to close it and I have video and photos of the whole thing"