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Shangri-La Harbin

5.0 star property
Winter adventures await near Harbin Ice and Snow World, with a sauna and steam room offering perfect relaxation after a day in the snow

Choose dates to view prices

Shangri-La Harbin is close to Harbin Ice and Snow World. Enjoy the arcade, on-site coffee shop, or dine at two restaurants. Relax at the indoor pool with sun loungers or soothe muscles with a massage. Staff service consistently earns high marks from guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ฿2,351
฿2,741 total
includes taxes & fees
23 May - 24 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 350.0 per day.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 185 for adults and from CNY 92.5 for children
  • Airport shuttle fee: CNY 530.00 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 530 (one-way), (from 12 to 16 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Shangri-La Harbin have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Shangri-La Harbin?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Shangri-La Harbin on 23 May 2026 start from ฿2,351, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Harbin pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Harbin?

Self-parking is free at this property.

What time is check-in at Shangri-La Harbin?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Harbin?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Shangri-La Harbin provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 530.00 per vehicle applies.

Where is Shangri-La Harbin located?

This family-friendly Harbin hotel is located in the business district, within 3 mi (5 km) of Zhongyang Street, Harbin Ice and Snow World and Harbin Polarland. Harbin Institute of Technology and Harbin Exhibition Hall of Arts and Crafts of Ice and Snow are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

8.6

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 93 out of 200 reviews
Rating 8 - Good. 67 out of 200 reviews
Rating 6 - Okay. 23 out of 200 reviews
Rating 4 - Poor. 8 out of 200 reviews
Rating 2 - Terrible. 9 out of 200 reviews

Reviews

Verified

8/10 Good

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful. Good spread of breakfast. Very near to the Shanghai Street Metro station, Songhua river and eateries.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Share Lin

Staff is very courteous. The room is a bit old and outdated. Need to be refurbished.. not worth to pay for the room at the rate of the condition .
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Very good staff service in helping us check-in, order macdonalds (Vicky Yang) on our behalf, and helping us with luggage queries with Air China. Front counter however can be more proactive as i am left standing there for a few mins b4 i approach them.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Xiuling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this great location hotel with friendly staff.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, great accommodation, location was close to metro station but a bit far from shops and restaurants
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Katie Hor Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this hotel is a bit old, it is well-maintained. Also, it locates beside the Zong Hua Jiang, it is very nice to walk along this beautiful river. The hotel also provides excellent breakfast. I would say its breakfast is one of the best that I had so far in my trips in China.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

CHEE YONG

Liked: Cleanliness, staff & service, property conditions & facilities
The staff there were very helpful n polite
Stayed 7 nights in Dec 2023
Verified

8/10 Good

Lip San

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice View from the Room.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

YONG JAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shangri-La was worth its name!

It was very good hotel. Staffs were very kind. Breakfasts were very good. Shangri-La Harbin left almost nothing to be desired.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Ulrike

Liked: Cleanliness, staff & service, property conditions & facilities
I liked especially the guy who takes care of the swimming pool and the hairdresser. Both men were extremely friendly and helpful.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

liyis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpfull staff make my stay better

Staff very helpfull, thanks so much
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Ximao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place to stay. Old fashion, elegent, nice service.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Bo

The hotel facility is too old.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Si

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast experience was terrible, too many disturbing from staff. Hope this part could be improved.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jiali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Jun 2025
Verified

8/10 Good

liwen

Amenity was
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still a great property after many years
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Hyeon Seon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Gary

I think the property is in a convenient location in Harbin.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like it 😍🐯fun
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is rundown and needs to be renovated and an uplift. Carpet in room had many stains, bathtub was old, etc
Stayed 3 nights in Jan 2025
Verified

8/10 Good

CHEE YONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Service staff didn't clean the room properly
Stayed 6 nights in Dec 2024
Verified

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a Shangri-La standard

Not a Shangri-la standard at all. The room look old, toiletries sub-standard brand, small TV and not working !!! Poor check in, attending to other things while checking me in. No concierge in helping my luggage. And horrible breakfast ... poor crowd control, squeeze, no service, many unclear table, rude chef (egg station). Super regret staying in this hotel in my first trip to Harbin.
Stayed 4 nights in Jul 2024
Verified

2/10 Terrible

Yanchao

Disliked: Staff & service, property conditions & facilities
I had a disappointing Dining Experience here, I booked two rooms with breakfasts for all guests including my 5 year old daughter. During our breakfast, a staff abruptly approached our table, without any prior explanation, she asked the child's age and height, then immediately walked away. The entire interaction made us feel extremely disrespected, as if we had done something wrong. We already checked in breakfast zone and started the meal, so we do not know what happened? A few minutes later, the staff returned and informed us that our child's height or age did not meet the hotel's "child" criteria, demanding that we pay an additional fee. We expressed understanding of the hotel's policy and our willingness to pay the extra charge. However, as we did not have cash with us at the time, we requested that the amount be charged to our room and settled upon checkout, let us finish the breakfast first. She refused, insisting that we must complete the payment now. Ultimately, we had no choice but to discontinue the breakfast and retrieve our mobile phone from room and make the payment immediately. Finally, the hotel refund us the extra charge for my daughter after I argued that my reservation receipt mentioned clearly the breakfast for me and my daughter are included. This is reasonable at least. The service details and staff training is not as good as we expected.
Stayed 1 night in Nov 2025