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Greenacres Alpine Chalets & Villas

Property class: 3
Travelers find a peaceful mountain retreat where they can relax in nature, lounge in the garden, or venture out to discover nearby attractions

Choose dates to view prices

Greenacres Alpine Chalets & Villas combines rustic mountain charm with modern amenities. Guests can soak in the spa tub after a day outdoors, let children enjoy the playground, and stay connected with in-room WiFi. Convenient laundry facilities make extended stays comfortable.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for One Bedroom Chalet

1 bedroom, desk, free WiFi, bed sheets

One Bedroom Chalet

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Two Bedroom Chalet

Two Bedroom Chalet | 1 bedroom, desk, free WiFi, bed sheets

Two Bedroom Chalet

  • Mountain view
  • 75 sq m
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds
  • Free Wi-Fi

View all photos for Family Townhome, 2 Bedrooms, Mountain View

Family Townhome, 2 Bedrooms, Mountain View | Balcony

Family Townhome, 2 Bedrooms, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 98 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 3 Single Beds
  • Free Wi-Fi
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About the area

Hanmer Springs is home to Greenacres Alpine Chalets & Villas. Hanmer Springs Thermal Reserve and Waiau Ferry Bridge are local landmarks, and the area's natural beauty can be seen at Conical Hill Walkway and Chisholm Park. Spend some time exploring the area's activities, including skiing. Visit our Hanmer Springs travel guide
View more Motels in Hanmer Springs
Map
84 Conical Hill Rd, Hanmer Springs, 7334

What's nearby

  • A wooden building with a sign reading "Hanmer Springs Thermal Pools & Spa".
    Hanmer Springs Thermal Reserve
    10 min walk - 0.9 km
  • Conical Hill Walkway
    2 min walk - 0.2 km
  • Chisholm Park
    5 min walk - 0.5 km
  • Conical Hill
    11 min walk - 1.0 km
  • Hanmer Heritage Forest
    20 min walk - 1.7 km

Getting around

  • Christchurch International Airport (CHC)
    100 min drive

Restaurants

  • Fire and Ice
    9 min walk
  • Hanmer Bakery & Cafe
    5 min walk
  • Alpine Village Inn
    8 min walk
  • Hanmer Fish&Chip Shop
    7 min walk
  • Isobel's
    6 min walk

About this property

Greenacres Alpine Chalets & Villas

  • Property highlights
  • At Greenacres Alpine Chalets & Villas, you can look forward to a garden, a playground and laundry facilities. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Luggage storage, a front desk safe and smoke-free property
    • Tour/ticket information, multilingual staff and barbecues
  • Room features
  • All guest rooms at Greenacres Alpine Chalets & Villas offer thoughtful touches, such as air conditioning and separate sitting areas, in addition to amenities, such as free WiFi and separate dining areas.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch flat-screen TVs with cable channels and DVD players
    • Decks/patios, separate sitting areas and separate dining areas

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  • Free Wi-Fi
  • Breakfast available
  • Business services
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Hot tub
  • Playground

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Playground
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player
  • Pay films

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Mini-fridge
  • Oven
  • Paper towels
  • Room service
  • Separate dining area
  • Toaster
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8 PM
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 20

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of NZD 10 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 20 per night.
Cots (infant beds) are available for NZD 20.0 per day

Payment types at the property

Important information

Optional extras

  • Pet fee: NZD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: NZD 20 (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 20 per night
  • Facilities fee: NZD 8 per person and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Greenacres Alpine Chalets & Villas pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of NZD 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Greenacres Alpine Chalets & Villas?

Self-parking is free at this property.

What time is check-in at Greenacres Alpine Chalets & Villas?

Check-in start time: 2:00 PM; check-in end time: 8 PM. After-hours check-in is not available.

What time is check-out at Greenacres Alpine Chalets & Villas?

Checkout is at 10 AM. Late checkout is available for NZD 20 (subject to availability).

Where is Greenacres Alpine Chalets & Villas located?

Situated in Hanmer Springs, this motel is within a 5-minute walk of Conical Hill Walkway and Chisholm Park. Hanmer Springs Thermal Reserve and Conical Hill are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Greenacres Alpine Chalets & Villas Reviews

8.2

Very good

8.4

Cleanliness

8.4

Location

8.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 88 out of 228 reviews
Rating 8 - Good. 92 out of 228 reviews
Rating 6 - Okay. 27 out of 228 reviews
Rating 4 - Poor. 15 out of 228 reviews
Rating 2 - Terrible. 6 out of 228 reviews

Reviews

Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was awesome exactly what we needed. Chalets were warm and staff were very helpful and friendly
Stayed 1 night in Jun 2020
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property that was neat and clean
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Kim

Liked: Staff & service

Very helpful and friendly staff

An older property could do with a spruce up, but warm and cosy. Parking right at the chalet was very handy
Stayed 1 night in Jun 2020
Verified review

8/10 Good

Christina

Liked: Cleanliness, staff & service
It was a cute 1970s style property. Original but clean and tidy.
Stayed 3 nights in Jul 2022
Verified review

6/10 Okay

Patricia

Disliked: Cleanliness
Old school style property which was enjoyable. Unit needs attention, particularly better care in terms of cleaning as well as replacing unsafe electric blankets.
Stayed 2 nights in Apr 2022
Verified review

2/10 Terrible

Shelley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Greenacres was a disgusting experience. The room (Villa) was so dirty, filthy and smelly that we could not stay for our planned duration. I have never stayed in a place so filthy and run down in over 42 years of travelling NZ and the globe. I have stayed in many tramping huts, backpackers, hostels and back country lodges - but Greenacres takes the number 1 spot for pure filth and dirt. Dead flies, food/grime in cutlery draws, crumbs on tables, dirt in bathrooms, dirty plates, filth and smell in the rubbish bins, unclean carpets, lights not working. Did I mention the smell. I instructed my children to not touch anything. We all felt sick and disgusted in this place. I shared my views and concerns with the manager on departure (an early departure, because we were not staying any longer than we had to). He claimed that they cleaned the units well. I seriously question that claim and have photos to show the dirt that was present in our unit. I recommend that no other person/family stays here. It was a horrible experience.
Stayed 2 nights in Apr 2022
Verified review

4/10 Poor

carol

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The beds were very uncomfortable, shower needed a good clean, the kitchen plugs were broken and unsafe to use, the kettle inside needed a clean or a new one, the room got very cold fast without the heater on.
Stayed 1 night in Mar 2022
Verified review

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Spa needs chlorine. Very dated and requires revamp in comparison to other motels of similar price point. Below average standard.
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Tembile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice spot can we make this our annual holiday spot?
Stayed 2 nights in Jan 2022
Verified review

4/10 Poor

Frank

Disliked: Staff & service, property conditions & facilities
I had booked for 4 people, 2 adults and 2 children at $195 for the night. On arrival I was charged an extra $40 as the children's ages had not been shown on their copy of the booking. I ended up paying $235 for a unit that was showing on Wotif at that time, for $176. The unit was probably very nice in the 1970s when it was new, but is now very aged and no updating has been done. The view was great.
Stayed 1 night in Jan 2022
Verified review

8/10 Good

Phyllis

Liked: Cleanliness, staff & service
Great position could walk to shops etc, budget accommodation pet friendly which was most important, unit was clean but outside porch needed cleaning as spider webs attached to roof etc otherwise very happy would return.
Stayed 3 nights in Nov 2021
Verified review

8/10 Good

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for families
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

Older property - but fine for family
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, pet friendly great for dog.
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was handy to everything. Manager was helpful and friendly
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
The property was OK, a bit tired looking, clean enough and easy access to middle of town. Door was hard to lock.
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Had an amazing view was the only good thing about this old dated complex. Booked it due to the spa, only to find it was broken and an $8 charge per person to use which wasn’t stated on their website. On walking on we were hit with a terrible smell and were advised the previous person had burnt something so they had burnt vinegar to remove the smell, huge fail. They could have been more proactive and not rent out that apartment until it was safe to do so
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could check in early which was great
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peacefully situated chalet by Conical Hill walkway. Great views nice well equiped chalet
Stayed 2 nights in Apr 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean. Staff at check in were very friendly and helpful.
Stayed 1 night in Jan 2021
Verified review

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view of the entire valley which was the highlight of the stay.
Stayed 1 night in Jan 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Dated but big comfy rooms (2br townhome). Shower pressure was dire. Location and views were awesome. Staff super friendly.
Stayed 2 nights in Jan 2021
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Fantastic view. Lovely self contained apartment but very dated and needs alot of maintenance. Grounds very poorly kept. Overall far too expensive for condition.
Stayed 1 night in Dec 2020