Sheraton Qiandao Lake Resort

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An aerial view of a resort with multiple swimming pools surrounded by lush greenery, a water park, and a dock with boats. - Sheraton Qiandao Lake Resort (Hangzhou)

A hotel room with a large window, a bed, a desk, a TV, and a view of the sea. - Sheraton Qiandao Lake Resort (Hangzhou)

A balcony with a curved glass railing, two wicker chairs, and a view of a lake with a distant island and mountains. - Sheraton Qiandao Lake Resort (Hangzhou)

A spacious lobby with large windows offering a view of the sea, a chandelier, and a staircase leading to an upper level. - Sheraton Qiandao Lake Resort (Hangzhou)

A spacious lounge area with large windows, comfortable seating, and a view of the outdoors. - Sheraton Qiandao Lake Resort (Hangzhou)

Luxury

9.0

Wonderful

Elegant escape by the tranquil lake

Overlooking a serene lake, this luxurious family-friendly hotel boasts elegant architecture and lush gardens. Unwind at the poolside bar, indulge in Ayurvedic treatments at the spa, or savour regional cuisine at three exquisite restaurants.

Popular amenities

Pool
Hot tub
Parking included
Free Wi-Fi
Air-conditioning

฿3,444 total

includes taxes & fees

30 Aug - 31 Aug

Room options

Check availability for these dates

Tonight

Aug 5 - Aug 6

Tomorrow

Aug 6 - Aug 7

All rooms

1 bed

2 beds

Showing 10 of 10 rooms

A hotel room with a large bed, a TV, a balcony with a view of buildings, and a desk.

Room, 1 King Bed, Garden View

Exceptional

Garden view
48 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

A hotel room with two beds, a TV, a desk, and a view of high-rise buildings.

Room, 2 Single Beds, Garden View

Garden view
48 sq m
1 bedroom
Sleeps 2
2 Single Beds
Free Wi-Fi

Premium bedding, down duvets, desk, free cots/infant beds

Room, 2 Single Beds, Lake View

Lake view
47 sq m
1 bedroom
Sleeps 2
2 Single Beds
Free Wi-Fi

A hotel room with a large bed, a dining area, and a view of the sea.

Premium Room, 1 King Bed, Lake View

Lake view
48 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Premium Room, 2 Single Beds, Lake View

Lake view
48 sq m
1 bedroom
Sleeps 2
2 Single Beds
Free Wi-Fi

Club Room, 1 King Bed, Lake View

Lake view
47 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

A hotel room with a large window, a bed, a TV, and a small table.

Club Suite, 1 Bedroom, Garden View

Garden view
75 sq m
1 bedroom
Sleeps 3
1 Double Bed
Free Wi-Fi

A modern hotel room with a large window offering a view of the sea, a sofa, a dining table, and a flat-screen TV mounted on the wall.

Club Suite, 1 King Bed

Lake view
75 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

A hotel room with a large bed, a TV mounted on the wall, and a view of the sea through the window.

Deluxe Suite, 1 King Bed, Lake View

Lake view
94 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Room, 1 King Bed, Lake View

Lake view
47 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

About the area

Located in Hangzhou, Sheraton Qiandao Lake Resort is on the waterfront. Xiyuan Wharf and Weiping Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Qiandaohu National Forestry Park and Qiandao Lake. Spend some time exploring the area's activities, including golfing. Visit our Hangzhou travel guide

Xin An N Road, Qiandao Lake, Qiandao, Chun An, Hangzhou, Zhejiang, 311700

What's nearby

Qiandaohu National Forestry Park
4 min drive - 2.8 km
Wangutang Park
3 min drive - 2.8 km
Jiangnan Park
48 min drive - 52.5 km
Xin'an Dam
53 min drive - 57.1 km
Meicheng Ancient Town
59 min drive - 69.3 km

Getting around

Hangzhou (HGH-Xiaoshan Intl.)
136 min drive

Restaurants

品湖船家鱼头馆
4 min drive
落日咖啡
KFC 肯德基
14 min walk
日落时分
4 min drive
Fishing @ Sheraton Qiandao Lake Resort
6 min walk

About this property

Sheraton Qiandao Lake Resort

Luxury family-friendly hotel by the lake
Take advantage of a playground, an arcade/games room and a bar at Sheraton Qiandao Lake Resort. For some rest and relaxation, visit the sauna or the hot tub. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Regional cuisine. Free in-room WiFi is available to all guests, along with a 24-hour health club and a business centre.
You'll also enjoy perks such as:
- A seasonal outdoor pool and an indoor pool, along with sunloungers, pool umbrellas and a lifeguard on site
- Free self-parking
- Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a bike on-site
- Express check-out, express check-in and a water park (surcharge)
Room features
All 249 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and separate sitting areas.
Extra amenities include:
- Recycling and LED light bulbs
- Bathrooms with separate baths/showers and free toiletries
- 37-inch LCD TVs with satellite channels
- Wardrobes/cupboards, balconies and separate sitting areas

Similar properties

Pool
Spa
Kids’ pool
Parking included

฿2,798 total

includes taxes & fees

1 Sept - 2 Sept

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi; wired internet (CNY 80 per day)
Available in some public areas: Free WiFi; wired internet (CNY 20 per hour)

Parking and transport

Return airport shuttle (surcharge) from 6:00 AM to 12:30 AM on request
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 158 per person
3 restaurants
A bar/lounge

Restaurants on site

Club Lounge
Feast
Fishing
Lobby Lounge
Yue

Things to do

24-hour health club
Arcade/game room
Bicycles
Hot tub
Indoor pool
Playground
Sauna
Seasonal outdoor pool
Water park

Family friendly

Arcade/game room
In-room cot
In-room full-sized refrigerator/freezer
Indoor pool
Lifeguards on site
Playground
Rollaway/extra bed (surcharge)
Seasonal outdoor pool
Water park (surcharge)

Conveniences

24-hour front desk
ATM
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Concierge services
Housekeeping (daily)
Multilingual staff

Business services

8,073 square feet of conference space
Business centre

Outdoors

Barbecue grill
On a lake
Pool loungers
Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
Lift
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Portable bathtub seat
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Ballroom
Banquet hall
Comprehensive food waste policy
Lifeguards
Smoking not allowed
Some LED lighting used

Room amenities

Bedroom

Down comforter
Free cot
Hypo-allergenic bedding
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Towels provided

Entertainment

37-inch LCD TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Free bottled water
Full-sized refrigerator/freezer

More

Air conditioning
Connecting rooms available
Desk
Individual decor
Individual furnishings
LED lighting
Phone
Recycling
Separate sitting area
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g. directions)

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 400.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

Fee for buffet breakfast: from approximately CNY 158 per person
Fee for in-room wired Internet: CNY 80 per day (rates may vary)
Fee for wired Internet in public areas: CNY 20 per hour (rates may vary)
Airport shuttle fee: CNY 7000 per vehicle (one-way)
Airport shuttle fee per child: CNY 7000 (one-way), (from 1 to 18 years old)
Rollaway bed fee: CNY 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, mobile payments and cash

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from July to September

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Sheraton Qiandao Lake Resort have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Sheraton Qiandao Lake Resort?

As of 5 Aug 2026, prices found for a 1-night stay for 2 adults at Sheraton Qiandao Lake Resort on 30 Aug 2026 start from ฿2,953, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Qiandao Lake Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Qiandao Lake Resort?

Self-parking is free at this property.

What time is check-in at Sheraton Qiandao Lake Resort?

Check-in start time: 3 PM; check-in end time: 5:30 AM.

What time is check-out at Sheraton Qiandao Lake Resort?

Checkout is at noon.

Does Sheraton Qiandao Lake Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-12:30 AM on request. A fee of CNY 7000 per vehicle applies.

Where is Sheraton Qiandao Lake Resort located?

This family-friendly Hangzhou hotel is located on the waterfront, within 2 mi (3 km) of Qiandao Lake, Qiandaohu National Forestry Park and Wangutang Park. Shijatang Park and Xiyuan Wharf are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

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Sheraton Qiandao Lake Resort Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

8.4

Staff & service

9.0

Property conditions & facilities

Verified review

10/10 Excellent

Michael

18 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great experience. Excellent location overlooking the Qiandao lake. Several choices of food. And the breakfast was excellent also.

Stayed 2 nights in Jul 2025

Verified review

8/10 Good

Dingyuan

1 May 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Although this resort is old, it is well maintained and the facilities are clean. I hope the hardware such as the light switch can be upgraded. The service is very warm and thoughtful. I will come again.

Stayed 1 night in Apr 2026

Verified review

10/10 Excellent

Wei

20 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

🏝️ Impressive Trip in the summer holiday 2025

1. Room space was so enough for 2 adults plus 1 child 2. Balcony was so good for viewing the full of Qiandao Hu (lake) incl. sunrise & sunset, and as well as for drying the laundry, very convenient 3. Indoor/outdoor swimming pool very relaxing, also can be enjoyed the hot spring 4. Breakfast was great, the space was huge, foods were varying and delicious, incl. Chinese/Western/Hot/Cool/salt/sweet etc 5. Walkable at the night around the hotel and lake

Stayed 3 nights in Jul 2025

Verified review

10/10 Excellent

Hengnan

6 May 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

还行

Stayed 5 nights in Apr 2026

Verified review

10/10 Excellent

Lionel

19 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hôtel, personnel à l’écoute et à tout fait pour satisfaire nos demandes. Aménagements extérieurs au top, large choix au buffet du petit déjeuner.

Stayed 1 night in Jul 2025

Verified review

10/10 Excellent

shu yi

21 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

謝謝禮賓部

非常感謝禮賓部的葛先生Aron 服務親切，很盡力滿足我們提出的需要讓我們開心的帶回心儀的伴手禮這次旅行因為他的服務很圓滿 Check in當天櫃檯的小姊姊也是親切可愛還介紹周邊的美味餐點非常棒的旅行體驗

Stayed 2 nights in Nov 2024

Verified review

10/10 Excellent

JIANFENG

5 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

是来千岛湖度假的非常好的酒店

第一次来千岛湖度假住在这个酒店，湖景房的景观非常好，有宽大的阳台，地下停车场，周边餐厅非常多。酒店的整体设施和环境像度假村，早餐一般，希望可以改进。

Stayed 2 nights in May 2024

Verified review

10/10 Excellent

JIANFENG

4 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

是来千岛湖度假的非常好的酒店

第一次来千岛湖度假住在这个酒店，湖景房的景观非常好，有宽大的阳台，地下停车场，周边餐厅非常多。酒店的整体设施和环境像度假村，早餐一般，希望可以改进。

Stayed 2 nights in May 2024

Verified review

10/10 Excellent

David Ki Wai

21 Nov 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

第二次来了，还是见到友善的面孔，熟悉的商务酒店，清洁的居住环境。不冷不热的天气，坐在阳台喝杯红酒，放松一下心情。感觉人生还是美好的…

Stayed 1 night in Nov 2021

Verified review

8/10 Good

sihjie

10 Jun 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

景觀一絕

這次住的湖景房景觀真的一絕，連浴室泡澡都能看到景觀，房裏的陽台就是賞千島湖日落的好地點！早餐選擇也很多，比較可惜是泳池好像沒有在運營，自行車租借也並不方便。

Stayed 2 nights in Jun 2021

Verified review

10/10 Excellent

zuyi

10 Apr 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

家庭出游

非常不错，湖景美丽

Stayed 1 night in Apr 2021

Verified review

10/10 Excellent

xian

31 Dec 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好

Stayed 1 night in Dec 2020

Verified review

10/10 Excellent

xian

31 Dec 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好

Stayed 1 night in Dec 2020

Verified review

10/10 Excellent

huiqin

23 May 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

酒店很不错，服务好，还免费升级高楼层。早餐很棒

Stayed 2 nights in May 2020

Verified review

8/10 Good

Michael Ka Chung

19 Aug 2019

Liked: Cleanliness, staff & service, room comfort

Good but need improvement

service should be trained upto global standard, partners I am using the same standard of other Sharaton Hotel in key cities. Front desk is nice and friendly, but should more proactive, like call the customer to confirm if I have registered membership as well as ask me if I have drive and issue me the parking ticket. In terms of condition, I have to point out the shower facility, which I would like to use handy shower but the forest shower is keep watering on the top. For breakfast, the option is less, taste is not satisfy, personal opinion, but bakery items is very good. For the rest, I would say good.

Stayed 1 night in Aug 2019

Verified review

10/10 Excellent

Matus

13 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near lake

Very nice hotel near the lake. Rooms were spacious and clean. Breakfast and hotpot dinner were good quality. Employees provided good service.

Stayed 1 night in Feb 2019

Verified review

10/10 Excellent

Verified traveller

7 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

房間很大舒適安靜

Stayed 2 nights in Nov 2018

Verified review

8/10 Good

TSUI HUA

30 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good, 除了西餐廳選擇太少

Stayed 1 night in Oct 2018

Verified review

10/10 Excellent

Verified traveller

23 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

will come back

Very relaxing stay, view on the lake. breakfast is good. there is outdoor pool and indoor pool and gym. many local restaurant nearby, and the hotel has 3 restaurants. one of them server the local famous dish: fish head soup. it tastes delicious.

Stayed 2 nights in Oct 2018

Verified review

10/10 Excellent

xi

19 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

酒店设施齐全，位置优越，服务也很到位，整体入住感觉不错。

Stayed 1 night in Jun 2018

Verified review

6/10 Okay

Verified traveller

23 Apr 2018

Disliked: Cleanliness, staff & service, property conditions & facilities

隔日還續住…門口有掛上請勿打擾…早上10點多就有服務員開門要打掃，睡夢中讓人來不及穿衣服。五星外觀只有一星服務。電話開通撥打外線要等10分鐘。保險箱無法打開也是等了10分鐘。酒店叫的出租車無跳錶…被司機喊價吭錢。住湖景房但晚上一片黑也看不到什麼。這酒店不值得花2500¥高房價入住。

Verified review

10/10 Excellent

CHIA-CHU

13 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很不錯的環境

位置不錯，湖景房面對一片開闊的湖水感覺很棒。

Verified review

10/10 Excellent

Xujin

10 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

景色优美，服务人员友好，设施齐全！早餐丰盛！儿童游乐园，泳池一应俱全！

Verified review

8/10 Good

Ng

3 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall is ok, just the check in process a bit slow

Verified review

10/10 Excellent

Kevin

19 Mar 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Great place to visit

Excellent location by the lake and close to the amenities. The hotel was clean, spacious with good leisure facilities. Checking out was not a good experience. It took nearly 20 minutes and it was not clear what we were being charged with. Without the help of a Chinese speaking friend we would not have resolved the issues to our satisfaction.

Stayed 2 nights in Mar 2018

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Sheraton Qiandao Lake Resort

Choose dates to view prices

Photo gallery for Sheraton Qiandao Lake Resort

Wonderful

Elegant escape by the tranquil lake

Popular amenities

Room options

Check availability for these dates

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

View all photos for Room, 2 Single Beds, Garden View

Room, 2 Single Beds, Garden View

View all photos for Room, 2 Single Beds, Lake View

Room, 2 Single Beds, Lake View

View all photos for Premium Room, 1 King Bed, Lake View

Premium Room, 1 King Bed, Lake View

View all photos for Premium Room, 2 Single Beds, Lake View

Premium Room, 2 Single Beds, Lake View

View all photos for Club Room, 1 King Bed, Lake View

Club Room, 1 King Bed, Lake View

View all photos for Club Suite, 1 Bedroom, Garden View

Club Suite, 1 Bedroom, Garden View

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Lake View

Deluxe Suite, 1 King Bed, Lake View

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

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About the area

What's nearby

Getting around

Restaurants

About this property

Sheraton Qiandao Lake Resort

Similar properties

Hilton Hangzhou Qiandao Lake Resort

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Property class

Frequently asked questions

Have a question?

Reviews

Sheraton Qiandao Lake Resort Reviews

Wonderful

9.2

9.0

8.4

9.0

Reviews