Metropolo Hangzhou Westlake Cultural Square

Property class: 3

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You can look forward to dry cleaning/laundry services, conference space and a restaurant at Metropolo Hangzhou Westlake Cultural Square. Guests can connect to free WiFi in public areas.

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Featured Grand Room (2 Beds)

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Featured Grand Room (2 Beds)

  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Featured Grand Room (Double Bed)

A hotel room with a bed, a seating area, a desk, and a view of the sea.

Featured Grand Room (Double Bed)

  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Fashion Business Room

A modern hotel room with a large bed, a flat-screen TV, and a wall-mounted TV.

Fashion Business Room

  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Fashionable Twin Room

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Fashionable Twin Room

  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Privilege Queen Room

A hotel room with a bed, desk, and a view of the city through the window.

Privilege Queen Room

  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Boutique 2-bed Room

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Boutique 2-bed Room

  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

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About the area

Located in Downtown Hangzhou, a neighbourhood in Hangzhou, Metropolo Hangzhou Westlake Cultural Square is near a metro station. Wulinmen Wharf and Yunxi Zhujing Scenic Resort are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Hangzhou Tower Shopping Mall and Hangzhou China Silk Town. Zhejiang Museum of Natural History and Westlake Culture Plaza are also worth visiting. Visit our Hangzhou travel guide
Map
350 Wenhui Road, Xiacheng District, Hangzhou, Zhejiang, 310014

What's nearby

  • Westlake Culture Plaza
    7 min walk - 0.6 km
  • Zhejiang Museum of Natural History
    10 min walk - 0.9 km
  • Wulin Square
    2 min drive - 1.6 km
  • Hangzhou Tower Shopping Mall
    2 min drive - 1.6 km
  • Hangzhou China Silk Town
    5 min drive - 3.7 km

Getting around

  • West Lake Cultural Square Station
    7 min walk
  • Hangzhou Station
    19 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    38 min drive

Restaurants

  • 文兴酒家 Four Seasons
    11 min walk
  • KFC (肯德基)
    14 min walk
  • McDonald's 麦当劳
    8 min walk
  • Peet’s Coffee
    11 min walk
  • Pizza Hut 必胜客
    11 min walk

About this property

Metropolo Hangzhou Westlake Cultural Square

  • Hotel near West Lake
  • Take advantage of dry cleaning/laundry services, conference space and a restaurant at Metropolo Hangzhou Westlake Cultural Square. Stay connected with free WiFi in public areas.
  • Other perks include:
    • Free self-parking
    • Buffet breakfast (surcharge), a lift and a front desk safe
    • Multilingual staff, 1 meeting room and a 24-hour front desk
  • Room features
  • All 162 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free Internet and free bottled water.
  • Other conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and free toiletries
    • Desks and phones

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Frequently asked questions

Is Metropolo Hangzhou Westlake Cultural Square pet-friendly?

No, pets are not allowed at this property.

How much is parking at Metropolo Hangzhou Westlake Cultural Square?

Self-parking is free at this property.

What time is check-in at Metropolo Hangzhou Westlake Cultural Square?

Check-in begins at noon.

What time is check-out at Metropolo Hangzhou Westlake Cultural Square?

Checkout is at noon.

Where is Metropolo Hangzhou Westlake Cultural Square located?

Located in Downtown Hangzhou, this hotel is 0.4 mi (0.6 km) from Westlake Culture Plaza and 2 mi (3.2 km) from West Lake. Zhejiang Museum of Natural History and Wulinmen Wharf are also within 15 minutes. West Lake Cultural Square Station is 7 minutes by foot and Shentangqiao Station is 15 minutes.

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Reviews

Metropolo Hangzhou Westlake Cultural Square Reviews

6.6

6.8

Cleanliness

7.2

Location

6.8

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel closed: How to obtain refund from Expedia?

Arrived Monday 21 November to find the hotel closed, the door chained up and nobody to help! I had to find another hotel. Then, where, oh, where are the links on the Expedia website to report a problem like this and claim a refund? After considerable effort and going round in circles, I've still been unable to find them. Drop down menus on the website are way too restricted and inflexible for reporting problems. Two reports as feedback have gone unanswered, so now we have a very unhappy customer of Expedia as well as a non-customer of this closed hotel. Hopefully somebody from Expedia will see this and respond!
Verified review

8/10 Good

Okay

整体滿意
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

附近有餐廳, 便利店

最先入住的房間, 冷氣機滴水非常嚴重, 幸好前台立刻把房間更換掉, 唯獨每個房間都有陣陣發霉的氣味.
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

VERGANE GLORIE!!!!!

Ik reis vijf weken door China. Van Peking naar Shanghai. Dit was het minste hotel van mijn reis! Vergane glorie! Versleten tapijt op de vloer, verkleurde (tikkeltje gore gordijnen), vieze ramen, kaal, gammele verlichting, etc. het is het allemaal net niet. Het hotel hoeft allemaal niet voor mij "bling bling" te zijn, maar om nu het gevoel te hebben in een soort intensief gebruikte jeugdherbergkamer te zitten................... Dus volgens mij zijn er in deze prijsklasse aanzienlijk veel betere hotels te vinden. Nu zit ik bijvoorbeeld in een TOP, TOP hotel (Modena) in Shanghai. Voor praktisch dezelfde prijsklasse...........
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Hotel in comparison with nearby ones

The price is relatively high in comparison with the overall facility of the hotel. There is no adapter for the usage of AC power transformer (HK type) of electric appliances. The hotel is rather old or say rotten away. It really needs renovation for further accommodation of tourist. On the other hand, receptionists are nice and friendly. They are willing to answer any doubt from the us. The location is very near to the MTR station. It only takes 10 minutes to the hotel. In all, the price does not score the equivalent exception.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap hotel at good location

clean, bright and comfortable hotel. very good location. near to subway and many eating places.
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort