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Jen Hangzhou By Shangri-La

4.0 star property

Choose dates to view prices

You can look forward to a bar, a 24-hour gym and conference space at Jen Hangzhou By Shangri-La. Indulge in a massage, a body treatment and hydrotherapy at JEN Active, the on-site spa. In addition to a restaurant, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿3,424
฿3,992 total
includes taxes & fees
12 Aug - 13 Aug

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Single Room, 1 King Bed, City View

A modern hotel room with a large bed, a small table, a chair, and a view of the cityscape.

Deluxe Single Room, 1 King Bed, City View

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, City View

A hotel room with a large bed, a TV, a city view, a kitchenette, and a bathroom.

Deluxe Twin Room, City View

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Garden View

A modern hotel room with a large bed, bedside table, lamp, and a view of the city through a large window.

Deluxe Room, 1 King Bed, Garden View

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (Urban | Panoramic View)

A modern hotel room with a large bed, a desk, a dining area, and a view of the city.

Room (Urban | Panoramic View)

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, City View

A modern hotel room with a large bed, a small table, a chair, and a view of the cityscape.

Superior Room, 1 King Bed, City View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, City View

A hotel room with a large window, a bed, a desk, a chair, and a TV.

Superior Twin Room, City View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Garden View

A hotel room with a large bed, a small round table, a sofa, a TV, and a city view.

Superior Room, 1 King Bed, Garden View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, Garden View

A hotel room with a large window, two beds, a desk, and a chair.

Superior Twin Room, Garden View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, Terrace (Urban)

A modern hotel room with a bed, bedside table, lamp, and a potted plant.

Suite, Terrace (Urban)

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in Gongshu neighbourhood, Jen Hangzhou By Shangri-La is connected to a shopping centre. Zhejiang Museum of Natural History and Zhejiang Science and Technology Museum are cultural highlights, and travellers looking to shop may want to visit Hangzhou Tower Shopping Mall and Hangzhou China Silk Town. Westlake Culture Plaza and Hangzhou Botanical Garden are also worth visiting. Visit our Hangzhou travel guide
Map
No. 66 Zhongzhou Road, Gongshu District, Hangzhou, Zhejiang, 310004

What's nearby

  • A traditional Chinese pavilion by a calm lake at night.
    West Lake
    7 min drive - 7.3 km
  • Wulin Square
    4 min drive - 4.8 km
  • Hangzhou Tower Shopping Mall
    5 min drive - 5.1 km
  • Westlake Culture Plaza
    5 min drive - 4.2 km
  • Hangzhou China Silk Town
    5 min drive - 5.4 km

Getting around

  • East Railway Station (East Square) Station
    10 min drive
  • Daguan Station
    10 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    40 min drive

Restaurants

  • 崔酱炸鸡
    19 min walk
  • Green Tea Restaurant 绿茶餐厅
    20 min walk
  • 萨利亚
    19 min walk
  • 天伦里
  • 杭一末
    15 min walk

About this property

Jen Hangzhou By Shangri-La

  • Upscale hotel near West Lake
  • Consider a stay at Jen Hangzhou By Shangri-La and take advantage of a bar, a 24-hour gym and conference space. Treat yourself to a massage, a body treatment or hydrotherapy at JEN Active, the on-site spa. Free in-room WiFi, with a speed of 25+ Mbps, and a restaurant are available to all guests.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Full breakfast (surcharge), free bike hire and express check-in
    • A porter/bellboy, a TV in reception and massage treatment rooms
    • A 24-hour front desk, local meal delivery service and multilingual staff
  • Room features
  • All 176 rooms boast comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Down duvets and free cots/infant beds
    • Bathrooms with free toiletries and hairdryers
    • 55-inch LED TVs with satellite channels
    • Smart speakers, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CNY 136 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 2,583 square feet of conference space

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lift (150 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels
  • Pay films
  • Smart speaker

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's SL.COM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately CNY 136 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, UnionPay QuickPass and WeChat Pay

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Jen Hangzhou By Shangri-La have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Jen Hangzhou By Shangri-La?

As of 11 Aug 2026, prices found for a 1-night stay for 2 adults at Jen Hangzhou By Shangri-La on 12 Aug 2026 start from ฿3,424, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Jen Hangzhou By Shangri-La pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Jen Hangzhou By Shangri-La?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Jen Hangzhou By Shangri-La?

Checkout is at noon.

Where is Jen Hangzhou By Shangri-La located?

Located in Gongshu, this spa hotel is within 3 miles (5 km) of Westlake Culture Plaza, Hangzhou Peace International Convention and Exhibition Center and Wulinmen Wharf. Zhejiang Museum of Natural History is 2.9 mi (4.6 km) away. Daguan Station is 10 minutes by foot and Xiangji Temple Station is 15 minutes.

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