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Hangzhou Sophia Hotel

3.5 star property
This charming Shangcheng hotel combines comfort with convenience, offering travelers a peaceful retreat in the heart of Hangzhou's cultural district

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Hangzhou Sophia Hotel offers authentic Chinese flavors and modern amenities. Unwind in the sauna after exploring nearby attractions, with free public WiFi for easy adventure planning. Guests appreciate the attentive staff and quality on-site dining options.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Laundry room

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Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 150 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Breakfast fee: from approximately CNY 48 per person
  • Rollaway bed fee: CNY 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Hangzhou Sophia Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hangzhou Sophia Hotel?

Self-parking is available for a fee.

What time is check-in at Hangzhou Sophia Hotel?

Check-in begins at 2 PM.

What time is check-out at Hangzhou Sophia Hotel?

Checkout is at noon.

Where is Hangzhou Sophia Hotel located?

Located in Shangcheng, this hotel is within 1 mi (2 km) of Hangzhou History Museum and West Lake. Hu Xueyan Former Residence and Qinghefang Old Street are also within 15 minutes. Houchaomen Station is 7 minutes by foot and Jiangcheng Road Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.0

Cleanliness

6.8

Location

7.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 10 reviews
Rating 8 - Good. 5 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

Verified

10/10 Excellent

Kai Hin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整潔的房間

前台職員友善，房內整潔，衛生間十分乾淨。 房內電視有電影提供點播，但聲音與畫面不同步。 房間只提供一張匙卡，有時候會不方便。
Stayed 5 nights in Oct 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Our stay in Hangzhou was very enjoyable, and so was our stay at the Sophia hotel in particular (at a price that we thought was pretty good value). We enjoyed our stay and look forward to coming back in the future.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super value for money

Only chinese breakfast.
Verified

8/10 Good

Ching-Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房間的東西有分付費與不付費

飯店非常的新，服務還ok。地理位置不是非常好，附近沒什麼吃的，離西湖也很遠。飯店的東西有分付費與不付費，入住時未告知，我們不小心開了最貴的水，400ml要價39.5人民幣。飯店還會有不明人氏丟叫小姐的名片，令人感覺不安。下次不會再考慮入住
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service
服務差勁！門僮所有服務都向錢看！全部寸通相關的出租車或旅遊車而賺取回佣。大堂接待員居然要求我向hotel.com聯絡幫它們酒店撹清楚預付房費的事情！即使我將hotel.com的訂房副本給它們! 仍然不相信我們！後來我拖說是星期天不能聯絡到hotel.com. 酒店還設有陷阱給客人, 在房間的最當眼的地方放置二瓶樽裝水，有一瓶有紙標籤，一瓶沒有，我另外兩個房間的朋友亦一樣墮入陷阱，離開checkout 才發現三十五元人民幣，個瓶水重貴過外國進口的名牌水！裝牙刷套裝的小布袋亦向我們索取五元一個！而免費的兩瓶樽裝水就放在洗面盆旁！
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A value for money and clean hotel

This hotel is one of the newer hotels in Hangzhou and we were pleasantly surprised by the clean and modern room. Although the hotel is not located right next to Westlake, but it is only less than 5 minutes away from Westlake by cab and the cab fare is around US$2. Value for money stay as compared to those hotels next to Westlake that cost 3-4times more.
Verified

8/10 Good

Pierre

Liked: Cleanliness, property conditions & facilities, room comfort

Worth the money

Nice room and breakfast was fine. Located south of Gaoyin Street, quiet. However close enough to Zhongshan Shan Nan Lu where there are plenty of good street restaurants. Hotel team spoke a minimum of english.
Verified

6/10 Okay

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities

Extra bed

Booked a Superior King for three travellers (to include extra single bed), unfortunately this was lost in translation. However, the Staff understood and quickly organised the extra bed. Very nice, clean Hotel with friendly and helpful staff.
Verified

8/10 Good

Verified traveller

Liked: Room comfort
Verified

8/10 Good

Verified traveller

Liked: Cleanliness