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Ascott Raffles City Hangzhou

3.0 star property
Central hotel connected to a shopping centre in Hangzhou with free parking

Choose dates to view prices

Photo gallery for Ascott Raffles City Hangzhou

Interior
2 bedrooms, in-room safe, individually decorated, individually furnished
Full-sized fridge, microwave
Daily buffet breakfast (CNY 85 per person)
Lobby
Ascott Raffles City Hangzhou in Jianggan offers convenient on-site shopping and dining. Visitors can unwind in the sauna or steam room, swim in indoor or outdoor pools, and enjoy high-speed WiFi. Guests consistently praise the well-maintained property.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Bar
  • Pool
  • Room service
  • Breakfast available
  • 24/7 front desk

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About the area

Located in Jianggan neighbourhood, Ascott Raffles City Hangzhou is connected to a shopping centre. Wulinmen Wharf and Xianghu Tourism Resort are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit MIXC Mall and Wushan Night Market. Looking to enjoy an event or a game while in town? See what's happening at Hangzhou Olympic Sports Center or Hangzhou Stadium.
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Map
18F,T1,No.228 Xinye Road, Qianjiang New Town, Jianggan District, Hangzhou, Zhejiang

What's nearby

  • MIXC Mall - 10 min walk - 0.9 km
  • Hangzhou Olympic Sports Center - 3 min drive - 3.2 km
  • West Lake - 5 min drive - 5.5 km
  • Hangzhou Tower Shopping Mall - 7 min drive - 6.9 km
  • Wulin Square - 7 min drive - 7.1 km

Getting around

  • Hangzhou Railway Station (HZD) - 9 min drive
  • Jiangjin Road Station - 19 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive

Restaurants

  • ‪Fresh - ‬2 min drive
  • ‪Executive Lounge - ‬2 min walk
  • ‪丸龟制面 | Udon&Tempura - ‬2 min walk
  • ‪董鲜生• 海胆水饺 - ‬16 min walk
  • ‪城市之光 - ‬11 min walk

About this property

Ascott Raffles City Hangzhou

Hotel near West Lake
At Ascott Raffles City Hangzhou, you can look forward to a shopping centre on-site, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a conference centre.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and 1 meeting room
  • Free newspapers, smoke-free property and a 24-hour front desk
  • Guest reviews speak highly of the first-rate property condition
Room features
All 180 individually furnished rooms boast perks such as air conditioning and separate sitting areas, in addition to amenities such as free WiFi and safes.
Other conveniences in all rooms include:
  • Rainfall showers, deep-soaking baths and free toiletries
  • Separate sitting areas, separate dining areas and kitchenettes

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Exterior

Sofitel Hangzhou Westlake

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Airport pick-up shuttle (surcharge) from 9 AM to 6 PM on request
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CNY 85 for adults and CNY 43 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)

Business services

  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Limited room service
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 85 for adults and from CNY 43 for children
  • Airport shuttle fee: CNY 600 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property is professionally cleaned

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ascott Raffles City Hangzhou Aparthotel
Ascott Raffles City Hangzhou
Ascott Raffles City Hangzhou Hotel
Ascott Raffles City Hangzhou Hangzhou
Ascott Raffles City Hangzhou Hotel Hangzhou

Frequently asked questions

Does Ascott Raffles City Hangzhou have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Ascott Raffles City Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ascott Raffles City Hangzhou?

Self-parking is free at this property.

What time is check-in at Ascott Raffles City Hangzhou?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Ascott Raffles City Hangzhou?

Checkout is at noon.

Does Ascott Raffles City Hangzhou provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs 9 AM-6 PM on request. A fee of CNY 600 per vehicle applies.

Where is Ascott Raffles City Hangzhou located?

Located in Jianggan, this hotel is steps away from Hangzhou City Planning Exhibition Hall and Raffles City Hangzhou. MIXC Mall and Chongyi Church are also within 2 miles (3 km). Jiangjin Road Station is 19 minutes by foot and Qianjiang Road Station is 26 minutes.

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