IntercityHotel Hamburg-Altona offers a convenient base in Altona's center. Guests can choose between two on-site restaurants for lunch or dinner, enjoy drinks at the bar, and use in-room WiFi. Visitors consistently praise the attentive staff for their exceptional service.
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 15, per pet, per night, plus a deposit of EUR 15 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately EUR 19 per person
Pet deposit: EUR 15 per night
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Frequently asked questions
Is IntercityHotel Hamburg-Altona pet-friendly?
Yes, this property allows dogs (limit 2 total). There's a deposit of EUR 15 per night and a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at IntercityHotel Hamburg-Altona?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at IntercityHotel Hamburg-Altona on 14 Jun 2026 start from ฿3,432, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at IntercityHotel Hamburg-Altona?
What time is check-in at IntercityHotel Hamburg-Altona?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at IntercityHotel Hamburg-Altona?
Checkout is at noon.
Where is IntercityHotel Hamburg-Altona located?
Located in Altona, this hotel is 0.6 mi (1 km) from Altonaer Balkon and 2.5 mi (4 km) from Miniatur Wunderland. Beatles Platz and Theatre Neue Flora are also within 1 mile (2 km). Hamburg-Altona Station is only a 2-minute walk and Königstraße S-Bahn is 11 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.2
Location
8.8
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 393 out of 1000 reviews
10 - Excellent
393
Rating 8 - Good. 463 out of 1000 reviews
8 - Good
463
Rating 6 - Okay. 110 out of 1000 reviews
6 - Okay
110
Rating 4 - Poor. 22 out of 1000 reviews
4 - Poor
22
Rating 2 - Terrible. 12 out of 1000 reviews
2 - Terrible
12
Reviews
Verified
10/10 Excellent
JOHN
27 Nov 2025
Liked: Cleanliness, staff & service, amenities
Great staff and perfect location for business travel.
Walls are thin, so you can hear the neighbours and people on the railway platform downstairs, but it wasn’t as bad as I had originally thought. Service was pleasant. Room were kept very clean.
Ideally located for the S Bahn and Main line railway.
Plenty of food outlets at the station.
Steve
Stayed 4 nights in Apr 2024
Verified
8/10 Good
Sophie
14 Jun 2025
Liked: Cleanliness, staff & service
Excellent location, a little noisy due to the warm weather and outdoor eating right outside the window - but to be expected on a nice Friday evening in Hamburg. VERY skilled staff. They made the experience great.
Geographically excellent, trains and buses right outside, and besides full of shops.
The rooms are fine and clean, a bit small though.
Staff is helpful, all fine.
Birgitta
Stayed 1 night in Apr 2025
Verified
6/10 Okay
James
16 Aug 2024
Liked: Cleanliness
Altona, Hamburg
Location of hotel is excellent, it’s connected to the train station. Breakfast is way overpriced. Lots of delicious options in train station. The bed was uncomfortable. Staff was friendly.
Nice and quite modern interior. Clean rooms and no carpets, which is good. Good location.
On the downside the pillow was too flat and very little head support. The shower had uneven temperatures going up and down.
Hotel is conveniently located in the altona station. Clean.
However, Check in experience was not good. The self check in machine gave us keys to somebody's room. So we had to go back n forth
Verified traveller
Stayed 3 nights in Oct 2024
Verified
10/10 Excellent
Dimitrios
16 Jan 2026
Liked: Cleanliness, staff & service, amenities
You can have a little more too choose for breakfast otherwise it was good
The bed was so firm. Uncomfortably so. I appreciated the Free water and great location. All the staff I interacted with were very nice. Did not try the food and vending machine was overpriced.