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ibis Hamburg City

3.0 star property
Travelers find a vibrant Hamburg setting where local culture meets natural beauty, with dining options right at the doorstep and nearby attractions to explore

Choose dates to view prices

Ibis Hamburg City, in the heart of Hamburg, offers a warm welcome. Enjoy dinner at the on-site restaurant, drinks at the bar, or relax in the garden. Free in-room WiFi and easy access to attractions like Mehr!-Theater am Großmarkt. Staff receive positive reviews.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
The current price is ฿3,001
฿3,211 total
includes taxes & fees
31 May - 1 Jun

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About this property

ibis Hamburg City

  • Hotel near Moenckebergstrasse
  • Located close to Mehr!-Theater am Großmarkt and Hamburg City Hall, ibis Hamburg City provides a terrace, a shopping centre on-site and a garden. The on-site restaurant offers dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
  • Additional perks include:
    • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
    • A lift, smoke-free property and a front desk safe
    • A 24-hour front desk and a vegetable garden
    • Guest reviews give good marks for the helpful staff
  • Room features
  • All 252 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and offices.
  • More conveniences in all rooms include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and hairdryers
    • Wardrobes/cupboards, daily housekeeping and offices

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Premier Inn Hamburg City Klostertor
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  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
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The price is ฿2,157
฿3,036 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 16 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19.00 for adults and from EUR 9.50 for children
  • Self-parking fee: EUR 19 per night
  • Pet fee: EUR 16 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Frequently asked questions

Is ibis Hamburg City pet-friendly?

Yes, ibis Hamburg City allows dogs (limit 2 total). There's a fee of EUR 16 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at ibis Hamburg City?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at ibis Hamburg City on 31 May 2026 start from ฿3,001, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Hamburg City?

Self-parking is available for EUR 19 per night.

What time is check-in at ibis Hamburg City?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at ibis Hamburg City?

Checkout is at noon.

Where is ibis Hamburg City located?

Located in Hamburg-Mitte, this hotel is within a 15-minute walk of Moenckebergstrasse and Mehr!-Theater am Großmarkt. Hamburg City Hall and Elbe Philharmonic Hall are also within 2 mi (3 km). Steinstrasse U-Bahn and Steinstraße Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

7.8

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 308 out of 1014 reviews
Rating 8 - Good. 523 out of 1014 reviews
Rating 6 - Okay. 147 out of 1014 reviews
Rating 4 - Poor. 21 out of 1014 reviews
Rating 2 - Terrible. 15 out of 1014 reviews

Reviews

Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, good location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cesar

Good location
Stayed 1 night in Mar 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
Good position, clean room friendly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shelden

Liked: Cleanliness, staff & service, amenities
staff were very friendly, room was great. Hotel is in a good location.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff was very friendly
Stayed 4 nights in Nov 2025
Verified

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very friendly staff, great breakfast, good location.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Lewis Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Staff where very friendly, location just outside the city centre but easy to get U barn to anywhere around hamburg I will definitely stay there again
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Ideally located for our travel plans, language was not a problem all the staff were excellent
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good property in good location
Stayed 1 night in Jul 2025
Verified

8/10 Good

Adriaan

Liked: Staff & service
Location was good, walking distance of the city centre and public transport
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was great!

Everything was great and exactly as advertised. Clean and comfortable!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at the reception as well as at the bar. Nice room with enough space. Easy to be reached.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for work, very friendly staff.

Great service, very helpful and friendly staff. Great location for the Messe and HBF, I would visit again for work. The mattress was good but not excellent.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

seza

Liked: Cleanliness, property conditions & facilities
We liked the location, it was walking distance to the city center and all kinds of transportation. However the rooms were very small and customer service was poor. They would direct you by hand gestures instead of saying to go right or left and for how many blocks. We had to ask random people for directions.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, location & staff, but a bit basic.

Nice hotel in easy walking distance of U1 line and with helpful staff but you have to go down to Reception to get an iron and ironing board and pay a refundable €10 deposit and the luggage store is lockers that cost you €2. No tea or coffee making facilities in room and pretty basic all in one shampoo/conditioner/body wash.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice front desk and bar personnel. Helpful and friendly. 2nd time cleaning staff do away with hygiene items. This time it was my shower cap. Last ibis in Munich it was my entire wash bag that disappeared
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Aidin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel worked surprisingly well thanks to the friendly reception from check-in to check-out. Helpful and polite. The stress-free and relaxed atmosphere in the lobby contributed to making the stay even more pleasant. There is also a luggage box, which is a little poorly calculated (perhaps a sign with more precise information on time and costs), but can be used advantageously if a check-out is necessary but you want to go into the nearby city again. The rooms are good, clean and big enough. The rooms in the inner courtyard are certainly the nicer and quieter rooms. Internet access is very good. As in almost every other big city, parking is very difficult and expensive. The train station and the shopping street are very close. The only thing that is very unfortunate is the nearby drug scene, which is managed by the city's politicians. which, however, does not have a very big impact on the hotel.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Vasileios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice in Hamburg, always delivers!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Mrs. Xenia M.

Liked: Cleanliness, staff & service, amenities
Clean rooms, silent - great stay!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is great, very good location and breakfast.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and highly recommend

Great location near all transport links, staff super helpful and friendly. Good windows for noise reduction, Great they have bikes to hire. Beds comfortable, pillows not so much, very clean, and great areas to hang out in.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was very close to the train and bus stations. The reception was pleasant - thank you, Tannaz! The rooms were clean and modern and roomy enough. A great choice.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern hotel within walking distance of the main train station and a short walk to the old section and Hafen City on the water.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

B

Liked: Staff & service
Disliked: Amenities
The room was very small for 3 adults. It would also be nice to have 3 lots of towels etc in the room as we do not want to share wet towels. Also there was no storage space.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Graham

Liked: Amenities, property conditions & facilities
Comfortable and nice bar
Stayed 3 nights in Dec 2024