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"The room is absolutely fantastic. We stayed in the VIP room and had views of planes landing and would have to walk down the corridor to watch planes taking off. There are only 4 VIP rooms so it’s the luck of the draw what you get. The room is perfect, comfortable, clean, close to departures and literally perfect if you’re flying from the south terminal. You get 20% off at Giraffe or Weatherspoons which is a nice touch. Definitely a nice stay especially travelling with young children, if...

"Clean room "

"Everything made quick and easy and free parking "

"Yes "

"The room was clean and spacious, but unfortunately the bedding had stains, and the toilet, bathroom, and floors were not cleaned. The bath drain was also blocked, something the hotel already seems aware of, as I later saw similar complaints in online reviews. It was disappointing to realise we had been given a room with an issue that had clearly been reported before. The staff were also quite unfriendly and unwelcoming. There was little to no greeting, and even when I tried to be polite and...

"Friendly staff and a 'home from home' feeling in the cosy pub. Fantastic Sunday roast dinner and a comfortable warm room to complete the evening. "

"Lovely room. Great breakfast and pleasant staff. really nice pub and will visit again. "

"Very comfortable bed in quiet and clean room. Coffee was sachet of Nescafé . We ate in the Vanda restaurant which was disappointing . "

"The single negative Is that we ordered pizza we wanted to eat in bed but they then didn’t have any., Other than that, staff were polite and friendly, especially the ladies on reception in both the hotel and the pool on Wednesday evening. The steam room, pool and jacuzzi were all a good temperature (I hate a cold pool and jacuzzi, there’s just no point as it’s not enjoyable). This was a night away with my 10 year old to relax and spend some quality time whilst picking up my sister from The...

"Not clean at all "

"So convenient for our early flight!"

"Good stay"

"We have stayed at this Hotel a few times over the last couple of years, staff are always friendly and efficient. I usually ask for a room on an upper floor which have always been quiet, unfortunately we were given a room on the first floor close to the main road, but there was a constant noise in the room (a loud humming) which went on all night, making it difficult for us both to sleep! We were also told at check in that their parking charges have gone up, we were still charged £10 as we'd...

"Stayed for 2 nights. Great hotel, clean rooms and close to Gatwick airport. Highly recommend. "

"Nice location, in the deep of Surrey AONB but that’s where it ends. The building itself is dated and needs modernising. It’s great as somewhere to lay your head. Small bathroom, thin pillows and duvets. "

"The breakfast was good. The room was alright. Overall the hotel is showing its age with some dated furnishings and worn fixtures."

"Clean"

"Nice lunch menu lovey helpful friendly staff "

"Parking was great, plugs missing in sink"