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"The room was adequate. Alittle outdated but we were there to sleep. Concierge was very nice. The man at check in counter was rude."

"Overall the hotel was great for our quick 2 night stay, we upgraded to the premium river view room. The staff at the desk were very friendly and helpful with giving information on how to get around. The room itself had a great view of the river and O2 arena, the bathroom was huge with a nice soaking tub and glass walk in shower. The only downfall of the stay was the overall cleanliness of our room was lacking. There was a lot of dust in the bedroom and desk area, stains on the carpet, and the...

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Wow - amazing hotel. Great Beds, great staff, great hotel - and AMAZING LOCATION. I will be staying there again!"

"Very good i like the pool"

"This place sets the standard for modern luxury"

"Check in was easy. Room clean. Breakfast was so good, full menu. Close to walk to many London shopping and must see Westminister area"

"The service was exceptional! The staff was very helpful and friendly! Would recommend others to stay there"

"Had such a great time staying here. Clean hotel very aesthetically pleasing. In a great neighborhood. Great walking distance to transportation. 10/10 would recommend"

"Hotel was cute only pro for me was how close it was to the transit trains. How the rooms look in picture to how they are in person big mislead. Room was tiny, closet door was broken curtains were coming off the track, and the rooms could use some upkeep like paint update tvs with apps."