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"Great location, the most attentive staff, and comfortable modern looking and very secured lobby and other secured amenities."

"Amazing hotel and amazing staff"

"Room was slightly tight for 3, but it worked. Staff held our luggage while we explored the town. Good location with transportation nearby and shops/restaurants on every corner."

"What a disaster of a hotel. Took almost an hour to get checked in. Then when I was finally checked in they gave me a much smaller room than the one I paid for. I was travelling with a business partner and they would not accept her credit card for mysterious reasons. So I paid for her room. On checkout they told me they would email the invoice for this additional payment to me so that I could be reimbursed. But they did not send the email and every attempt to get them to respond and send the...

"Nice location to transportation; room was tidy; staff was fine (not terribly personable but helpful if needed)"

"Cheap, quiet, good sheets, limited bathrooms/toilets per room. Does an honest job for the money"

"Nice aircon in this weather Nice continental breakfast"

"You cannot beat the location! The hotel could use some refreshing and some basic amenities. There are plenty of restaurants and sites to see just steps away."

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Although our room was very small, it worked for us for the 8 nights of our stay. We are grateful to the staff who immediately took care of the few requests we made ( wash cloths, ice, and extra towels). Since the room was so small we would have benefitted from having 1-2 hooks to hang towels and a soap dish in the shower. We also let them know the shower clogged after 1-2 minutes in the shower."

"Amazing staff, very welcoming and polite! Had a wonderful stay, amazing view and no problems at all! Didn’t have the breakfast or go to the spa but i will definitely be returning!"

"Great property and an amazing location. Highly recommend"

"The hotel was conveniently located near Buckingham Palace and the entire stay was a wonderful experience. The staff was friendly, efficient, and extra attentive to any needs you might have. I highly recommend having afternoon tea here. It was one of the highlights of our trip."

"Great property close to the train station that is connected to the ExCel center (trains, not the hotel). The hotel itself is beautiful, clean, and the staff goes above and beyond! My room was large with a huge window seat where I could relax, get work done or just read a book while enjoying the view. The king sized bed was large and comfortable with high end sheets and pillows. The bathroom was huge and had a shower, separate tub, and great lighting. There were robes slippers and nice...

"Zentrale Lage nahe London Bridge. Ruhige Straße aber leider lassen sich die Fenster nicht öffnen, somit etwas stickig trotz Klimaanlage."

"Posizione ottima per visitare Londra e i dintorni. A pochi passi dalla stazione di King’s cross. Hotel pulito e in ottime condizioni. Camere pulite e confortevoli con il minimo indispensabile. Colazione buona e abbastanza varia anche se forse mancava qualcosa per il salato. Personale disponibile e gentile. Consigliatissimo"

"Breakfast was very good abd staff helpful"

"A/C didn't work 2 of 4 nights - great location by Victoria Station - close to great dining. Property is dated but great value for $"