This was great family accomodation once, the new management seem to be running this place into the ground. While it's an older property, we found it to be over priced, dirty and disappointing. Staff just don't seem to care about customer service or maintaining any kind of standard you would expect in a $200+ per night room in Victoria, Australia.
เข้าพัก 2 คืน, พฤษภาคม 2026
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Juan
13 ต.ค. 2025
ชื่นชอบ: สิ่งอำนวยความสะดวก
This hotel is close to eveything, the staff are nice and helpfull. Eveything is walking distance from this hotel.Good value for money
Stayed 1 cold and wet night, the room was freezing on arrival. After playing with the heater for an hour finally got the room warm and cozy. The bed was very comfy, but only 2 pillows on the bed with 1 spare in the closet. The bathroom was very spacious, took a while for the hot water to come through but once it did was a pleasant shower. Dined in at the restaurant, again it was cold, we were the only ones dining. Food was absolutely delicious, and got a discount as an overnight guest to the hotel. Would I stay again? Yes but may I suggest you pop the heater on for your guests who are arriving on cold evenings.
Wouldn't stay here again. Has been let run down, very out dated.
We had problems with the heater and had to get staff to help with the tv as it is also that old it required a set top box that did not work
Very disappointed with the room
Only positive I could give would be the location
เข้าพัก 1 คืน, พฤษภาคม 2026
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
Felicity
5 ก.ย. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Great for a couple of nights, close to town, comfy beds and quiet. Playground and bbq area need a big clean up though.
My friend and I had booked a room for Run the Gap- the location was perfect. We had booked a renovated room, the first room they gave us was not renovated and very old, the second room they gave us smelt like a cat had urinated in the room, the 3rd room we settled on was renovated, didn’t smell but the carpet was desperately in need of a clean. The heat pump was erratic and took about 20 mins to warm up. The bed linen was quality. The front desk was kinda helpful. We would not recommend this to other people. The property needs a lot of work.