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"Nice"

"Front desk staff and August were excellent!"

"Highly recommend."

"What a dirty, unkempt, broken down hotel. They're under renovation but even the new touch ups are cheap, messy, and thrown together. They need better contractors. Their own maintenence dept needs an upgrade. Broken irons, missing hair dryers in 3 rooms we had. Room 410 has some kind of plumbing behind the headboard wall that shakes the entire wall, lamps, and bed constantly. Ver frustrating place to spend time."

"Greeted by reception they recognize us from all our stays. Room very clean and bed was very comfortable. The breakfast was delicious as always. There are plenty of options. Our favourite place to stay in Whiteplains."

"Parking was great. Staff attentive. Thx"

"Front desk staff was very accommodating and polite."

"Floors were stinky when they mopped. But the biggest issue is the key cards kept not working. Staff had to change the batteries multiple times and was pretty inconvenient when it was late at night and were just wanting to get into the room"

"The rooms keys weren’t working so the receptionist has to take every single guest to the room so we had to wait for them to come back to get checked it. We weren’t able to all leave the door if we would be locked out and had to ask the receptionist again to let us into our room. It seemed very inconvenient "

"Staff is kind and helpful. I was traveling through and broke down. They took care of my things before I checked in and my 4 day stay was very pleasant."

"The room was very nice size and the beds were comfortable, perfect for our family of 4. The pool was warm and kids had fun. The conference rooms were very messy for the end of the day, but it was a busy weekend so probably the staff couldn’t keep up. As well there was no common space we could share a pizza with our small company of friends, so we had to use our friend’s room. The elevators were surprisingly slow and we chose to just use stairs most of the time."

"Dusty rooms sneezing all night no power cord to tv called front desk said there was nothing they could do they were overbooked ."

"In need of an update. Hallways were very hot and in disrepair."

"Staff at the desk was extremely rude."

"Everything"

"Check in was quick and easy. The day desk staff were very kind and helpful. The room was clean and nice, although the mattress was a bit too springy and our room was right next to the elevator so we heard the doors opening and closing as well has other guests in the hall all throughout the night. The pool was nice and well maintained and overall, we enjoyed our stay."

"Very Nice!"

"Everything was good there as far as cleanliness, and breakfast was excellent. Parking was great and always available for handicap which we needed and used. One thing, they need a o get the printer fixed be cause I could not print my boarding pass."

"Excellent all around every time I stay!"

"It is a traditional hotel, looks like the hotels from 20 years ago, maintained good, but showed its age. It is clean, but you know something is hidden in the carpet. Good for one night stay, but you would not trust your kids to run around the room with bare feet."