รีสอร์ทใน Haan

"I checked out early, and a rude employee refused to provide a refund. If you plan to set a laptop in your room, the desk is way too small. Looks like a kindergarten. Breakfast is very basic. Poor. That's how you lose a customer. Never again."

"Wir hatten eine gute Zeit"

"All the staff are very friendly and can't do enough for you, check in was quick and easy and breakfast was lovely too "

"We arrived early and were told our room would be ready by 1:00 PM. When we returned, there was a technical issue with the door, and unfortunately after about two hours the problem still could not be fixed. The wait and back-and-forth were frustrating, but I do want to give credit to the staff for how hard they tried to help. They kept us informed, made sure we were comfortable, and ultimately offered to move us to a sister hotel with a cathedral view. While the experience was inconvenient, I...

"普通でした"

"This hotel was just perfect in all categories."