"Great room and view, pool was amazing!! Once arrived host was very good. Communication lacked prior to arrival like the location of the property is in the "SKY TOWER" which delayed our arrival. Our 2nd room wasn't ready by check in time and I Wasn't awear a fire drill would be happening during our stay but didn't know it was a test because I actually couldn't hear the alarm in our room just a slight beep so the noise was only in the hallway but couldn't hear that it was a drill. You need what's...
"This is a gem in Ko Samui. It is a serene and beautiful property with high-quality dining options and delicious cocktails. The spa offers highly recommended services.The resort staff is very experienced and friendly. "
"Outstanding rooms- like your own apartment with the ability to cook your own meals. Their breakfast buffet is great. Their coffee is excellent, including awesome espresso from quality beans and expertly made. Laundry by the kilo is inexpensive. Renting motorbikes is inexpensive. Their restaurant and bar area is beautiful and on the beach. The staff are helpful and friendly. When I return to Koh Samui, I will stay here above anywhere else. All staff put the customer first in this outstanding...
"The hotel is just coming back after COVID. The room was clean each day, but a bit tired with the shower door broken, our friends room's AC not working on day one and not effective on the remainder of the days. Not all facilities are up and running, e.g. the top pool was open, but no lights for at night, beach chairs are okay, but many are broken so they ran out a number of times.
The restaurant staff were generally ineffective, a couple were fantastic, but a few had literally no idea what to do...
