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Gran Plaza Hotel & Convention Center

3.5 star property
Travelers find relaxation options at this hotel - from lounging by the outdoor pool surrounded by gardens to enjoying salon services on site

Choose dates to view prices

The Gran Plaza Hotel & Convention Center offers a peaceful retreat with a garden setting and outdoor pool with sun loungers. Guests enjoy in-room WiFi and convenient amenities like an on-site hair salon and dry cleaning services.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
The current price is ฿2,388
฿2,865 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 320 for adults and from MXN 310 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Frequently asked questions

Does Gran Plaza Hotel & Convention Center have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Gran Plaza Hotel & Convention Center?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Gran Plaza Hotel & Convention Center on 31 May 2026 start from ฿2,388, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gran Plaza Hotel & Convention Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gran Plaza Hotel & Convention Center?

Self-parking is free at this property.

What time is check-in at Gran Plaza Hotel & Convention Center?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Gran Plaza Hotel & Convention Center?

Checkout is at noon.

Where is Gran Plaza Hotel & Convention Center located?

Located in the heart of Guanajuato, this hotel is within 1 mile (2 km) of Plaza Alaïa Guanajuato and Casa Museum Gene Byron. Casa de Arte Olga Costa- José Chávez Morado and San Gabriel de Barrera Ex-Hacienda Museum are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.4

Cleanliness

8.0

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 389 out of 1004 reviews
Rating 8 - Good. 350 out of 1004 reviews
Rating 6 - Okay. 147 out of 1004 reviews
Rating 4 - Poor. 78 out of 1004 reviews
Rating 2 - Terrible. 40 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Jesica

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marina

Liked: Amenities, property conditions & facilities
Beautiful clean property
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
VERY easy access to the tollway to the airport. Limited parking, tho
Stayed 1 night in May 2024
Verified

10/10 Excellent

felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
all excellent
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got good value for the price that I paid. The room was nice, if dated, and everything worked as it should. All my needs were met. The only downside was limited electrical outlets in the room, but that wasn't enough for me to seriously reduce the rating.
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Maria

Disliked: Amenities, property conditions & facilities
Able to do early check in, also room service to be 24 hours as there is no restaurants near by
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Ociel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Nov 2024
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marck

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Germán

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Retrrrrrrrrrfffg
Stayed 2 nights in Mar 2024
Verified

4/10 Poor

Guillermo

Liked: Cleanliness, staff & service
No comnts
Stayed 1 night in May 2025
Verified

4/10 Poor

Frederick

Disliked: Staff & service, amenities, property conditions & facilities
I have nothing good to say about the property. There were few guests there that I could see. No business center available, Needed computer access, none. Maybe it is stripped down because of pandemic. Hotel was the oposite of "grand".
Stayed 3 nights in Feb 2023
Verified

6/10 Okay

Delia

Liked: Cleanliness, staff & service
This hotel don’t have any coffee maker and refrigerator, else the mattress was very hard no comfortable
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
No estaba la alberca en servicio
Stayed 1 night in Apr 2026
Verified

8/10 Good

Arcelia Esparza

Liked: Cleanliness
Es un hotel limpio y ordenado con buena atención
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Roberto Israel

Liked: Staff & service
Disliked: Amenities
No esta dispobinle la alberca y se aununcia por medio se expedia. Muy mal servicio por parte de expadia para el seguimiento a mi queja.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Juan José

Liked: Cleanliness, amenities, property conditions & facilities
únicamente faltaba el control TV
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Enrique

Liked: Cleanliness, amenities
Reserve con desayuno incluído; llegamos domingo en la tarde-noche. El desayuno del lunes bien, tipo buffet, pero el Martes 30 diciembre NADA!!!! PORQUÉ? NO SÉ!!! Pero que falta de RESPETO no hubo desayuno, solo nos ofrecieron huevos al gusto y chilaquiles solos; café tibio!!!
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

sandra Luz

Disliked: Cleanliness, amenities
La barra frente al lavabo estaba sucia y el ruido de los salones de fiesta es muy alto.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Claudia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Se ve que el hotel, en su momento, fue de lujo y una excelente opción para hospedarse, pero ahora las instalaciones ya se ven viejas y pasadas de moda. La griferia del baño se va oxidada y la taza y tina se ven manchadas de lo viejo. Incluso, la caja de la taza es de las antiguas y grandes, no es ahorradora
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Alejandra Catalina

Liked: Cleanliness, staff & service, property conditions & facilities
Lo que no me gusto, Hacen ruido en los pasillos, las toallas un poco percudidas y la alberca estaba fria y los camastros sucios Lo que me gusto, ubicación, recepción muy bonita, habitación buena
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

Yesica

Se escucha todo lo que pasa en
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Jorge

Alberca no. Climatizada, desayuno no había . Habia como evebto en el salon y se oia en la habitación
Stayed 1 night in Nov 2025
Verified

8/10 Good

carlos

Liked: Cleanliness, amenities, property conditions & facilities
Buen servicio. El hotel necesita una renovación general
Stayed 1 night in Nov 2025