Agradezco la amabilidad del personal y definitivamente recomiendo el hotel tiene una perfecta ubicación para conocer Guanajuato y especialmente si vistas en las festivales como el dia de muertos y también la limpieza en mi habitación, lo único que me pareció fue algo fuerte el olor de la piscina no permitió abrir la ventana ya que da a la misma area donde sube el olor a químicos. Aun asi fue hermoso.
Hotel was very clean, staff was helpful and accommodating. The only thing I did not like was breakfast and I found it odd that the waitress would not leave cream for our coffee at the table.
Es una estancia muy cómoda y céntrica . Personal amable. Alberca de lujo: Fallo la limpieza del cuarto: había polvo en el piso y un calcetín de huéspedes anteriores
Beautiful hotel, well located within walking distance of shops, restaurants and popular landmarks, the staff was very friendly and helpful, the bar was very nice and beautifully decorated, overall an outstanding stay, we will book here on our next visit.
We had a wonderful stay at this beautiful hotel in Guanajuato! The location was perfect, the hotel was charming and beautifully maintained, and the staff was incredibly friendly and attentive. Our room was comfortable, clean, and had so much character.
Guanajuato is such a beautiful city, and staying here made our experience even more special. We would definitely come back and highly recommend this hotel to anyone visiting Guanajuato!
We really enjoyed the hotel and proximity to the downtown area. Breakfast was great and very reasonably priced. Definitely, will recommend. Look forward to staying here on our next trip. Staff was 10/10.
Absolutely the best hotel in Guanajuato, from
the front desk staff to the cleaners and spa staff they were all lovely and excellent. Shout out to our housekeeper Vero, she was so kind and prompt every day with great service, this hotel is lucky to have her!
I had two massages here too both were excellent, the pool is beautiful and the gym although tiny- could use some weights- is great for a quick workout. We had our laundry done and pressed/ironed in a timely manner and they delivered to our room, overall we had a lovely time and really enjoyed our stay here.