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"better welcoming front desk staff. door guards were very friendly"

"one of the best stays in the city. they answer quick. they are clean and i will be coming back for work trips..."

"great frontdesk staff"

"The rooms were kept clean but most importantly the bathrooms were regularly cleaned. Had no issues with the shared bathroom situation. Room was excellent, beds comfortable. Window that opened and let in fresh air was a big plus. Rooftop is a great feature as is the cafe in the early mornings. I will definitely stay here again just because of the location, price, and ease of the entire booking."

"The bell hope joi was very helpful the staff was very helpful and happy to help out it was very refreshing"

"Our AC didn’t work the first night. They did repair it pretty promptly, but we ended up having to change rooms and they gave us a small credit for that inconvenience. Everything was relatively clean, but it is an older hotel with dark carpet. I kept my socks on. The bathroom was very clean. I did see a roach in the middle of the night in the bathroom. The staff was extremely friendly and helpful. It’s a good location. I booked it because of the rooftop pool which ended up not being open because...

"I loved the view and how clean the room was."

"I will book it again!!"

"THERE WAS NO HOT WATER!!!! First off, it is not a hotel, it is an apartment /studio in NYC, and it is illegal to rent out apartments as air bnb. Secondly, no instructions were sent to me about “check in”, so I went to the address listed on the Expedia listing. There was no such address. I was called by the operator who told me to read the instructions! Since i did not receive any by text or email he had to text me the REAL address of unit, with the instructions on how to get into the...

"Great location staff helpful and accommodating. Would stay there again"

"Hotel has been completely updated, rooms are modern and quiet. There is however a facilities fee of $37 per day which was not mentioned on your website that customers should be aware of. Morning Coffee is very expensive $8 plus tax for a latte."

"The property was very nice. Convenient to the Subway and restaurants. The lobby was very spacious and the bell staff were very helpful."

"I appreciated the chromecast capability in the room and the free water. The staff were so friendly and even gave my daughter some macarons from the bakery next door when they learned it was her birthday."

"Personnel accueillant, gentil, serviable et accommodant"

"The staff are incredibly helpful and kind. They are reason enough to stay at this budget hotel."

"The hotel is pleasant. I would not stay here if i could help it and would look into other options in the area. The room i got was not the promised one. It was cute, but not great. My windows looked to a brick wall. I guess rhat can't be helped to some degree. The pillows were the highlight of my stay. Very comfortable. I would recommend this hotel, only of the price was absolutely right. Meaning under 200 for sure."

"We loved our experience! First time staying there and the service was incredible. Everyone—from the valet, to the bellmen to the front desk staff were PHENOMENAL! We plan to stay there again."

"Good"

"Das Hotel liegt sehr zentral in der Nähe von Grand Central - sehr gut als Ausgangspunkt für die Stadterkundung, aber nicht die allerschönste Gegend. Wir hatten ein Zimmer zur Seite raus, Klein, aber absolut okay, Bad war modern und sauber. Unser Ausblick war die Wand des Nachbargebäudes. Allerdings läuft hier auch eine riesige Belüftungsanlage 24/7 mit einer Lautstärke, die Ohrstöpsel notwendig macht, um ordentlich schlafen zu können - auch bei geschlossenem Fenster. Alles in allem haben wir...