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"Cindy at the front desk was so helpful and kind. I forgot to bring my charging block for my phone. She was so kind to let me borrow hers. Cindy was very friendly in person and over the phone."

"Great service!"

"Really kind staff and good rooms to rest in"

"Clean: We found the room to be very clean and comfortable. The air-conditioning was quiet. Staff: The only little concern I had was the breakfast attendant. The breakfast was great. She spent a lot of time on her phone talking to a friend while she was working. My daughter and I were there shortly before the breakfast hours were up. We were watching the TV while we were eating. The attendant shut off the TV while we were watching it. Then she went up toward the front desk and shut off...

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"A dirty towel was left in my bathroom. I woke up in the middle of the night to get water and I found ants all over the desk and my bags."

"Beautiful,well managed and clean !Highly recommend."

"Room was clean and the staff was great 👍 had coffee in the morning check in was fast and very pleasant"

"Very clean , I can proudly say say it is as clean as my home . Staff are trying to to help as much as they can. Will go back again ."

"Good"

"Found a roach in the restroom in the morning. So grossed our"

"The staff were very rude at check in . Not accommodating at all. And for a 4 star hotel I was not impressed. The shower head in the shower was loose , the plug for the tub broken and they put some kind of a sticky mat in the tub which was placed on top of dirty sticky mat instead of taking out the old ones ."

"Everything about the place was wonderful. I especially appreciated the quiet room and the great breakfast."

"The first room given to us had broken locks, non-working outlets. Refrigerator cord to short and it sat out in the room. Wifi didn't work in it. The 2nd room we took as we stayed, we found stains on the walls, and shower curtain, same bad outlets, it was a smoking room the bed covers had burn holes in them. It just didn't feel or look all that clean. A few lights didn't work also. I call that enough for now."

"I hadn't been to Binghamton in some time, and I don't recall its being quite as "seedy" as it now seems to be. Near the hotel is a spot on the river where the homeless camp overnight. 2 people warned us to "watch out" as we were walking behind the hote. The hotel was fine and the room spacious and clean...but there were rowdy folks near us, who banged, played music, and talked really loud until midnight. We called the front desk and they said they'd send security up. It was handled, eventually,...

"Pros: The staff were kind and friendly. The beds and bedding were cozy. The location behind Wegman’s was convenient. It was quiet. Has a refrigerator, microwave, and TV in rooms. It was fine for a night. Cons: The refrigerator in room was not cleaned properly. The elevator has a loud high-pitched squeal as it hits each floor. For me, the breakfast was not great because I cannot eat gluten or dairy. I had an egg that only tasted, and felt, like rubber. It just seemed like typical free...