2/10 แย่มาก
Alexis
เดินทางกับครอบครัว
23 ก.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
It was awful. Our room smelled of pot constantly. We didn’t have any blankets in our room and not even enough bath towels for the 3 of us. Had to call and ask the front desk for them and was told if we wanted them to come get them. The mattress my son was sleeping on was ripped wide open on both sides. We let the front desk know and was told they would let maintenance know but they were off duty. When I called in the next day to follow up I was told that there was nothing they could do. This isn’t a simple oversight. We should been notified before have of this issue. They simply ignored it thinking nobody would notice. The floors have not been cleaned in I don’t know for long. My son walked from the shower to the bed and his feet were black like he had been outside barefoot for days. We were there 9 nights and our room was never once cleaned, despite requesting sheets changed mid way through our stay. I know they don’t come daily but not once did they ever come. We complained multiple times of the pot smell from the neighbors, nothing was done. The last night we were there the last at the desk was very nice and said she would pass it on to management. Something should’ve been done long before, especially considering it's illegal in the state. It was so bad it was giving my husband and son breathing problems. I picked this place because it was close to where we needed to be but I would’ve paid double and driven further to not have to deal with this. Way over priced.
Alexis
เข้าพัก 10 คืน, กรกฎาคม 2025