Search Hotels Near Great Hills Country Club, Austin

"The hotel and area are nice, the service from the front desk and management has gone down. "

"Best staff I have encountered in any property! Unfortunately, the facility is dated and in need of refurbishing. I would stay there again if the price is right due to the pleasant and helpful staff."

"Although the issue was resolved by front desk, its hard to not comment on it. Initially, we booked for a queen studio and were at first impressed with the hotel. Upon very little inspection, meaning- being more aware of surroundings- there were at minimum 5 dead roaches located throughout the room. Simply plain as day out in the open. Imagine the ones we would have found if we attempted to look for them. One near the stove, three spread across the floors, one located slightly under the bed, and one in the bathroom. The front desk upon notice did upgrade our room and offer a fresh pair of sheets as compensation. But the room differences were clear as day. The new room smelled more fresh, lacked roaches on genuine inspection, and for the most part was satisfactory. The previous roach room- did not smell as freshly cleaned. Definitely satisfied with staff, the elevator was out of service at the time- amenities looked well kept and breakfast was fairly good and offered variety each day."

"Clean room, staff super nice"

"No breakfast, saw at most a single oatmeal packet and one packet of hot chocolate. The staff was great I will admit that. The gentlemen who assisted me was kind and tried to do what he could but he was limited. The room was dirty. I was shown a few rooms and they were all dirty. From open windows, cigarette stains on the couch, stains in the fridge, sink, butt marks on the chair from sitting naked on it. Literally nothing was clean just the bed made. Towels had stains, bedsheets had stains/burns etc. "

"Everything was perfect!"

"Great everything. Hot tub. Staff. Restaurant. Walking paths. Amy’s Ice Cream close by. "

"The beds are small and the matters are hard. Woke up with back pain. "

"Great "