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"Fantastic hotel with comfortable Rooms & lovely Spa/pool facilities. Ate at both restaurants and the food was excellent. Staff very courteous and helpful, nothing was too much trouble. Would highly recommend."

"Clean room, well equipped, great staff and will stay again at a future date"

"The best part of this hotel is the staff. Everyone has been super pleasant and helpful."

"Staff was very pleasant and friendly. Rooms were very comfortable and clean. Good food at restaurant & great central location."

"Clean, comfy room"

"Hotel was ideally located just off M6 with a large, free carpark and was excellent value for money. Room was spacious and clean and had everything we needed. The bed was comfortable with the best pillows ever. The bar and restaurant was full of character and Liz the restaurant manager was very professional, friendly, knowledgeable and dedicated to making her guests stay special. The dinner menu was as good as any fine dining restaurant with game, fish and other options all cooked, seasoned...

"Room was spotless,never met such a great team of staff here at holiday Inn Runcorn,nothing is too much trouble to make your stay here perfect,they are great X"

"Awesome "

"everything was very good"

"Excellent, food and staff just perfect."

"The room was perfect. The front of house staff were always polite, incredibly helpful, and incredibly accommodating to our needs and wants. The food throughout the stay was fantastic. No hesitation in recommending the establishment and all it has to offer"

"Staff are really friendly and more than happy to help to make the stay more enjoyable. The room was spotless and the breakfast was really good. Thank you "

"Good sized room, friendly staff Clean bathroom and bedroom. "

"i travel a lot with work, this is one of my favorites. Great room, modern clen, everything you need including a fridge"

"really kind staff, managed to get early check in for a free and staff was very accommodating "

"Really good for money "

"A good hotel near by Oak Design Outlet in Chester. If you want to drive from London up North. You can stop 1 night here. Hotel has a very good and tasty breakfast."

"What really stood out was how incredibly fast the team reacted when we realised the bedding contained feathers – entirely our oversight for not requesting a change before arrival. The staff were unfailingly kind and accommodating throughout our stay. It’s a beautiful hotel, and our suite was absolutely gigantic. We loved it! "

"Always the best stays at The Cottons! Thanks. See you in May 2026"

"The view and the comvenient pub"