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"The continuing issue that was present also under the prior ownership is that certain of the staff the handles the front desk is seriously under trained."

"cost was good but needs updating"

"Room as spacious and clean. Staff were pleasant. Alarm clocks are hard to see by day, and don't light up at night. Surprising a hotel in Ann Arbor doesn't include Big Ten Network on it's TV. The "restaurant" at the bar offered two dinner choices the night I dropped by: A hamburger or one other choice that I don't even remember. The hotel had a power outage my second morning there, so no internet, coffee, hot water, etc. Some lights did work, and one elevator still worked, but that went on...

"Awesome property with Excellent Customer service especially Austin and Katie! Definitely two of the most courteous helpful employees i have come across in the Hospitality world and those smiles when u walk in to the lobby sets the Tone of ur visit!! We stayed in Room 312 Jettin tub room and loved the layout with everything perfect! Was not disappointed at all! This will be our Go To Spot for a comfortable stay going foward and highly recommend to everyone! Nice Bar/Restaurant with a nice menu...

"Great place to stay! We stayed for a night before heading to Ann Arbor for a Michigan football game. The restaurant right down the street is really good!"

"Best place to stay in Ann Arbor"

"Great"

"A beautiful and unique property, with excellent staff and service. Breakfast was excellent and the wait staff very engaging. Only issue I would present is some very old and grungy grout conditions in the walk-in shower, otherwise I look forward to staying here again."