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"The room was not ready I had to wait 30 minutes to check in besides that everything else was fine"

"I will stay with you! next time I visit the city"

"We had family business in Silverton and this place was great location downtown and close to everything."

"Good old place to live"

"We were very excited about staying at the garden resort. Unfortunately, it’s a bit rundown. It needs a complete facelift. The toilet didn’t work well our coffee maker needed to be replaced and the back patio which should’ve been beautiful. Was a slab of concrete. The included breakfast was adequate for the price. The setting was lovely so close to Silver Falls and the gardens."

"Plenty of parking. Overall it needs a little TLC. The rooms were fairly clean but everything outside the room looked like it needed a little updating. Beds were harder than expected. The side door was not secured and held open by a large rectangular stone. No elevator. Has a pool and breakfast we didn’t utilize as we just needed to sleep before continuing to drive home. Room had a tv and mini fridge, basic bathroom amenities. Right off the highway so convenient access. Not really close to any...

"surprised to find such a nice hotel in such a quiet small town"

"All good"

"Unwelcoming Pool cloudy Bed bugs?"

"the toilet needs the guts replaced. it runs and runs. otherwise the room was pretty good."

"Everything was great! Will definitely use them again!"

"Our room was clean, bed was comfy, bathroom/tub could use a little update, good air conditioning , continental breakfast was ok and, the staff was friendly which made our check-in very easy."

"everything was enjoyable"

"The door to our room had clearly been broken into. The chair looked like someone took a cheese grater to the fake leather. The staff was courteous and kind and the overall facility was clean. Beds were very soft, if you like that type of bed, this is the spot for you. The pillows were horrible. I would suggest bringing your own."

"Feeling like good"

"Drug deals and loitering in the parking lot. Having to ask them to quit leaning on my car. Blaring music until two in the morning. Fighting and screaming past midnight. Dogs barking all night long. The room was disgusting and I didn’t want to touch a single thing. We didn’t get any sleep and couldn’t wait for office staff to show up so we could get far away as possible. They said they would refund the next two nights we paid for but we are still waiting to see it."

"The place is old and showing its age. They are undergoing renovations but it will take time. Everything was worn down."

"No hot water"

"Disappointed overall - the manager did partially refund our stay, which I appreciated, but I expected more from a major hotel brand. Amenities were largely old and not well maintained - the hotel washer and drier didn't work well, our bathtub didn't drain, the pullout bed had crumbs on the mattress (which was stained), couch was stained, elevator was very dirty...just a long list of little things that add up to an unpleasant stay overall. The room layout was nice, the beds were comfy, bedding...