โรงแรมและที่พักกรันเด ลากูน เลคส์

"Everything was good except the times for pool and the bed mattresses really we're uncomfortable."

"Staff friendly and helpful. Laundry available on site. Breakfast advertised as healthy. No fruit available. Did have bowled eggs and plain oatmeal."

"I really enjoy the entertainment in the lobby lounge. Lisa Zanghi is awesome!!!"

"Everything was great except for the parking!"

"Our room wasnt very clean and sheets were not clean. I am still waiting on a refund for our second night."

"Very nice"

"Breakfast was good and the staff was courteous!"

"The first room sounded like an airplane was taking off inside of our room bc I’d the AC unit. It didn’t work. We got moved to another room that smelled and felt like a swamp. It was wet. The floor was wet, the items on bed we wet, our items got wet while there for less than 24 hours. Disgusting. There was mold on the walls and floors, bathroom had a link I would not have stayed but it had a 8.2 star rating. The lobby was clean and staff friendly. It felt clean. Then once we entered the...

"The location is excellent with a sizeable parking garage. rooms are nice and clean. Bathrooms could use some bleach but that's not what hotels typically use. Some of the staff was outstanding. Some of the staff had English issues to a fault. When a very helpful gentleman takes four trips to get our coffee, orange juice, and water right, that's not good. The breakfast buffet is very good and a value. The pool is popular and could be bigger."

"Good"

"it was okay"

"The hotel was nice, clean and located within walking distance to nice restaurants and shopping mall. My only complaint was the 10pm quiet hour was not enforced at least not on my floor (2nd). Sounded like someone was stomping up and down the hallway most of the night. Overall it was a nice stay. Breakfast was good."

"The pictures of the property online are not what you see when you get to the hotel. Our room had a gap in the door going outside that was about 1/2 inch wide. This left a big enough opening that little bugs came into the room, which they offered to move me to another room but it was on the top floor and in the back parking lot. We decided to not move and just clean up the bugs. There were cracks in the walls, you could hear the people through the vent in the bathroom whose room was behind ours....

"Peaceful and clean"

"Cleaned"

"It eas clean and had friendly staff."