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Reviews of Hotel Pigalle

4 out of 5
Hotel Pigalle
Södra Hamngatan 2A, Gothenburg

Reviews

9.2

Wonderful

Rating 10 - Excellent. 795 out of 1137 reviews" "
Rating 8 - Good. 248 out of 1137 reviews" "
Rating 6 - Okay. 64 out of 1137 reviews" "
Rating 4 - Poor. 18 out of 1137 reviews" "
Rating 2 - Terrible. 12 out of 1137 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Staff friendly and breakfast excellent😄
Stayed 2 nights in Feb 2024
Response from Hotel Pigalle on 15 Feb 2024
Dear Alison!Thank you do much for this lovely review. See you back soon I hope. Best Regards Team Pigalle

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service
Staff are the big difference here.
Stayed 13 nights in Dec 2023
Response from Hotel Pigalle on 13 Jan 2024
Bonjour!Tusen tack för att du tar dig tiden att ge oss ett omdöme. Det betyder mycket. Varmt välkommen tillbaka!

10/10 Excellent

douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic hotel
Lovely big room old fashioned design decor great breakfast
Stayed 1 night in Dec 2023
Response from Hotel Pigalle on 16 Dec 2023
Dear Douglas!Thank you so much for this review. Hope to see you back in the future

8/10 Good

Jason, Jarrettsville

Liked: Cleanliness, staff & service
No Kleenex or luggage stands. Had to ask for wash cloths. Breakfasts over three days varied in quality; food and coffee never hot. Room was dark. Staff always pleasant and very helpful. Dinner in restaurant was very good.
Stayed 3 nights in Dec 2023
Response from Hotel Pigalle on 16 Dec 2023
Dear Jason!Thank you for this lovely review and great feedback. Welcome back and Marry X-mas

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel
Really great boutique hotel. So stylish. Shame I was only here for a quick business trip - will defintely return and hopefully for longer
Stayed 1 night in Oct 2023
Response from Hotel Pigalle on 21 Oct 2023
Dear!Thank you so much for this review. Warm welcome back!

10/10 Excellent

serge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!! Unique little surprises around every corner….highly recommend Hotel Pigalle!
Stayed 2 nights in Sep 2023
Response from Hotel Pigalle on 15 Sep 2023
Dear!Thank you for your nice words. Welcome back in the future:)

10/10 Excellent

Kerstin

Stayed 1 night in Aug 2023
Response from Hotel Pigalle on 9 Sep 2023
Hejsan!Stort tack till detta fina betyg. Varmt välkommen tillbaka önskar vännerna på Pigalle

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Character Hotel With Excellent Staff
Very interesting character hotel with excellent staff. The location is handy for the central station and close walking distance to several tourist attractions. Breakfast options are good and of a high standard. Dinner at the rooftop bar is also good.
Stayed 3 nights in Aug 2023
Response from Hotel Pigalle on 29 Aug 2023
Dear K!Thank you so much for this nice review. Welcome back in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in the heart of Göteborg
Cute hotel with eccentric decor right in the middle of Göteborg, across the street from the train station. Very comfortable, quiet, with an outstanding breakfast buffet too! We had a “royale” room, which was HUGE, with a sofa and arm chair and lots of room to spare.
Stayed 2 nights in Aug 2023
Response from Hotel pigalle on 18 Aug 2023
Dear!Thank you for this beautiful review and most welcome back in the future.

10/10 Excellent

Mary

Liked: Cleanliness, room comfort
Art deco and lovely staff members
The service was truly top of the line and ALL, every single member of the staff was friendly, service-minded and did their best to accomondate any inquires. We had our dog with us and he was treated as a king, which we obviously appreciated.
Stayed 1 night in Jul 2023
Response from Hotel Pigalle on 12 Aug 2023
Dear Mary!It was lovely to have you here. You are most welcome back to us

8/10 Good

Alina

Travelled with partner
Very close to train station and main pedestrian area. Great breakfast spread. However…. Wall to wall carpeting (much of it stained and musty) is gross in a hotel, and this one has lots of it. The old school key was huge and so you were encouraged to leave it at the desk when you went out and pick it up on your way in… Not convenient. The gym is not really a gym but they give you a pass to go to a nearby fitness Centre. The hotel is really cute, with funky decor but it wasn’t enough for me to get over the carpet.
Stayed 2 nights in Jul 2023
Response from Hotel Pigalle on 28 Jul 2023
Hi Alina!Thank you very much for taking the time to give us a review and feedback. It means a lot for us and helps us get better. I take everything you write to heart and will see what measures we can take to improve. I hope, despite some minuses, that you want to come back to us and give us another chance.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and lovely staff. Very central and beautifully decorated. Only issue was the limited restaurant menu although breakfast was excellent. The shower / wet room is a little awkward as it is just too close to the toilet.
Stayed 6 nights in Jul 2023
Response from Hotel Pigalle on 28 Jul 2023
Dear!Thank you for giving us a review and feedback.Welcome back!

10/10 Excellent

Ramsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Hotel Pigalle on 28 Jun 2023
Hejsan!Tack så mycket för att du tog dig tiden att ge oss betyg och för besöket. Varmt välkommen tillbaka önskar vännerna på Pigalle

10/10 Excellent

Rolf

Stayed 1 night in Jun 2023
Response from Hotel Pigalle on 28 Jun 2023
Hejsan!Tack så mycket för att du tog dig tiden att ge oss betyg. Varmt välkommen tillbaka önskar vännerna på Pigalle

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I thoroughly enjoyed my stay at the property. The staff are gracious and responsive. The hotel is superbly located. I would have liked a set of drawers, or somewhere to place my clothes, as I stayed for 4 days. I would certainly stay there, again.
Response from Hotel Pigalle on 29 May 2023
Dear Patricia!Thank you so much for your review and feedback. Most welcome back in the future.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Hotel Pigalle on 17 Apr 2023
Hej Barbara!Tack så mycket för detta fina betyg. Det värmer verkligen:) Varmt välkommen tillbaka önskar vännerna på Pigalle

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Hotel Pigalle on 7 Mar 2023
Hejsan!Stort tack för detta fina betyg. Kul att ni trivdes galant hos oss:) Välkomna åter önskar vännerna på Pigalle

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Our favourite hotel in Gothenburg, amazing staff and rooms are really nice. Also, they might have the most comfortable beds in town!
Stayed 2 nights in Mar 2023
Response from Hotel Pigalle on 7 Mar 2023
Dear Oliver!Thank you for beeing our friend. Always nice to have you here. Warm welcome back, Hotel Pigalle Team

10/10 Excellent

leslie

10/10 Excellent

rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Boutique Hotel
The Hotel was beautiful. Very boutique with great decoration and furniture. Staff were fantastic. Very central too
Stayed 2 nights in Nov 2022
Response from Hotel Pigalle on 4 Dec 2022
Hi Sara!Thank you so much for your nice words about us:) Great to have you here and warn welcome back in the future/Your friends at Pigalle

10/10 Excellent

Jaroslav

Stayed 3 nights in Nov 2022
Response from Hotel Pigalle on 24 Nov 2022
Hej Jaroslav!Tack så mycket för att du tog dig tiden att ge oss betyg och vilket fint sådant. WOW! Varmt välkommen tillbaka,Vännerna på Pigalle

10/10 Excellent

Laura

Stayed 2 nights in Oct 2022

10/10 Excellent

Katherine

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel, well situated, with a great breakfast.
Cute hotel, well situated, with a great breakfast. The only downside was driving there and parking. (Part of the hassle with being located in the older part of town.)
Stayed 1 night in Sep 2022
Response from Hotel Pigalle on 14 Nov 2022
Hello!Thank you so much for your review:) Glad to hear that you liked the hotel and location. Warm welcome back!

10/10 Excellent

Georgia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Quirky hotel, great services and convenient location.
Stayed 1 night in Sep 2022
Response from Hotel Pigalle on 14 Nov 2022
Hi Georgia!Thank you so much for this review, and such a beautiful one:) Warm welcome back!

10/10 Excellent

Mary Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service. Property was beautiful. Great attention to detail. The staff was friendly and helpful!!
Stayed 2 nights in Sep 2022
Response from Hotel Pigalle on 14 Nov 2022
Hi Georgia!Thank you so much for this review, and such a beautiful one:) Warm welcome back!

8/10 Good

Eyal

Stayed 5 nights in Sep 2022
Response from Receptionen on 14 Sep 2022
Varmt Välkommen åter!

10/10 Excellent

Harikesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Eva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Hotel Pigalle on 16 Aug 2022
Hejsan! Stort tack för att du tog dig tiden att ge oss feedback och för ditt fina betyg. Det glädjer oss verkligen! Varmt välkommen tillbaka! Bästa hälsningar, Hotel Pigalle

10/10 Excellent

Syed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lots of old world charm. Great access to the central station. The only thing that was confusing was the light dimmer Situation which while mentioned in the key card folder was confusing for the whole stay. Mostly had to turn the room power off to turn the lighting back on. I could have asked the staff to show me how to use it but clearly it was. It that inconvenient.
Stayed 2 nights in Jul 2022
Response from Hotel Pigalle on 4 Aug 2022
Thank you for your feedback, it helps us getting better. Warm welcome back! Best Regards, Hotel Pigalle

10/10 Excellent

Madeleine

Stayed 1 night in Jul 2022
Response from Hotel Pigalle on 4 Aug 2022
Hejsan! Tack så mycket för att du tog dig tid att ge feedback på din vistelse. Vilket betyg dessutom!! Det gör oss glada och stolta att läsa. Varmt välkommen tillbaka till oss i framtiden. Bästa hälsningar, Hotel Pigalle

10/10 Excellent

Eirik

Stayed 1 night in Jul 2022
Response from Hotel Pigalle on 4 Aug 2022
Hejsan! Tack så mycket för att du tog dig tid att ge feedback på din vistelse. Vilket betyg dessutom!! Det gör oss glada och stolta att läsa. Varmt välkommen tillbaka till oss i framtiden. Bästa hälsningar, Hotel Pigalle

10/10 Excellent

Henrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Hotel Pigalle on 30 Jul 2022
Hejsan! Tack så mycket att ni tog er tiden lämna feedback på er vistelse, det hjälper oss att bli bättre. Ni ser ut att ha haft det riktigt trevligt hos oss och vi hoppas på att få välkomna er snart igen. Bästa hälsningar, Hotel Pigalle

8/10 Good

FLAVIA

Liked: Cleanliness, staff & service, property conditions & facilities
Room too small!
Stayed 2 nights in Jul 2022
Response from Hotel Pigalle on 10 Aug 2022
Tack så mycket för din feedback! Vilket betyg, WOW!! Hoppas vi får se er snart igen på Hotellet. Bästa Hälsningar, Hotel Pigalle

10/10 Excellent

Malin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Hotel Pigalle on 4 Aug 2022
Tack så mycket för att du tog dig tiden att ge oss feedback. Det uppskattas!! Varmt välkomna tillbaka! Hälsningar, Hotel Pigalle

10/10 Excellent

Goran S.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from Hotel Pigalle on 10 Aug 2022
Tack så mycket för din feedback! Vilket betyg, WOW!! Hoppas vi får se er snart igen på Hotellet. Bästa Hälsningar, Hotel Pigalle

10/10 Excellent

Olivia

Stayed 1 night in Jun 2022
Response from Hotel Pigalle on 4 Aug 2022
Tack så mycket för att du tog dig tiden att ge oss feedback. Det uppskattas!! Varmt välkomna tillbaka! Hälsningar, Hotel Pigalle

8/10 Good

Rhon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique boutique hôtel in excellent location
I agree with the majority of reviews of the Pigalle. It is unique. Looks different, feels different but the basics are sound: very good location, comfortable rooms (we were in 213 which was a good size with a view the square), personal friendly service, excellent breakfast. What’s not to like.
Stayed 4 nights in Jun 2022
Response from Hotel Pigalle on 10 Aug 2022
Hello! Thank you so much for a great review. Happy to read that you had a nice stay at our hotel. Warm welcome back!

10/10 Excellent

Mia

Stayed 1 night in Jun 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This gorgeous little boutique hotel was full of surprises. Incredibly decadent and comfortable room. Great humour at the elevator and in all the little details on the eco-friendly packaging on bathroom accessories. The staff were so friendly and the restaurant was amazing. Dinner was super and the breakfast buffet will definitely have me back!
Stayed 1 night in Jun 2022
Response from Hotel Pigalle on 4 Aug 2022
Thank you so much for your feedback. So amazing to read all the nice things that you say about our hotel. Warm welcome back, Best Regards, Hotel Pigalle

6/10 Okay

Alejandro

Slightly overrated and not worth the price
The hotel and the room were too dark at night, I can barely see anything in the room and in the corridor, and the double room was too small even for one person. The design was nice and it was a heritage building I believe, so can’t expect much for the condition. The breakfast was good. Overall, I think it was a little overpriced and overrated.
Stayed 1 night in Mar 2022
Response from Receptionen on 17 Apr 2022
Hi Alejandro! Super sad to hear that the experience about the lights where not the best and we have dimmer function in the hotel. But we want to wish you super welcome back!

10/10 Excellent

Tuvia

Stayed 4 nights in Mar 2022
Response from Receptionen on 18 Apr 2022
Välkomna åter!

10/10 Excellent

Paul

Stayed 1 night in Mar 2022
Response from Receptionen on 18 Apr 2022
Välkomna åter!

10/10 Excellent

Jan

Stayed 1 night in Feb 2022
Response from Receptionen on 18 Apr 2022
Välkomna åter!

10/10 Excellent

Annika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Mia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with beautiful, cosy bar area and restaurant. Comfortable, beautiful rooms, tasty breakfast and top service from polite staff. Highly recommended.
Stayed 1 night in Dec 2021

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Super choice
Amazing hotel, cozy and cool, super attentive and friendly staff. Definitely memorable for all the right reasons. Loved it!
Stayed 3 nights in Nov 2021

10/10 Excellent

Bjoern Helge

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021