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"Good location at Cobham Services, very polite staff, the condition of the room and bathroom quite poor, however the hotel/laundry etc was clean."

"We just felt the executive room was not great For what we paid"

"Holiday inn standard very good"

"Breakfast perfect room staff and parking also perfect I stayed in room 10 also perfect for I wanted"

"Everything is great, my room was small, compact and served it's purpose well. There were no windows or balconies for view, but excellent for short stays and good price."

"I was upgraded to a larger room on the ground floor which was lovely and the chap on reception was extremely helpful The only shame was no kitchen at the moment but there is a Sainsbury at the garage right opposite so easy to get some food and he supplied cutlery for me A lovely place to stay while travelling"

"We recently stayed at Hilton London Gatwick Airport, and to be honest, my overall experience was quite disappointing. Before heading out, we called reception and asked if our room could be refreshed and the towels replaced. It seemed like a simple request, but when we came back later, nothing had been done. The towels were still the same, the bedding hadn’t been changed, and the room hadn’t been cleaned at all—even the trash was still there. It was frustrating, especially after taking the time...

"The room was clean and well maintained with all you need for a nights stay. Staff super friendly and I was able to check in late evening with no problems."

"Excellent property helpful friendly stafff,very good restaurant for evening food ..good bar,pool steam room and well appointed clean quiet rooms"

"Property did not make me aware that I had to pay for parking. Good breakfast though."

"Room was clean but very tired as was the building in general . Breakfast was plenty but cooked breakfast was not fresh as in sausages were hard to cut and bacon crispy and dry . Have stayed there many times in the past, it’s a lovely building in style but unfortunately hasn’t been lovingly cared for by Greene King brewery. Shower was hot and quite powerful but no shower/bath mat available was a case of do I break anything on my body trying to climb out of bath as so slippery "

"Comfortable hotel, good facilities, fitness area was practical, looked like needs a little attention to spruce it up."

"Very clean and comfortable staff friendly and helpful. Used shuttle bus service from outside hotel to airport super easy. Parking and pet friendly."

"Great breakfast and excellent sunday roast! Well priced. Great staff, very clean, no complaints whatsoever. "

"Did not use a car"

"Good location, staff and parking"

"The breakfast was e cellent to start your day of travelling. The room was clean and the bathtub wss deep fir an excellent soak."

"O. K but not exceptional. Had a chipped saucer under my teacup. I would not have thought it difficult to find an jnchippef saucer since I was alone at breakfast! "