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"Two members of the Portal team consistently impress with friendly courteous welcoming conversation on arrival/departure from Joe. Equalled by welcoming open service from Olga managing breakfast. "

"Friendly and efficient greeting from reception, huge room with big comfortable bed and a delicious veggie breakfast. Its in a fab location on the edge of the northern quarter too."

"staff were super sweet and helpful. room was clean. can’t ask for much more :)"

"Excellent reception team"

"Staff were so helpful. Room was spotless and lovely for the price i was amazed! I am so pleased to hear where else A&O have properties so when i go abroad i will stay with them also! "

"Yes very nice hotel "

"regular stayer at this hotel, excellent service, good rooms, good breakfast. Easy parking, good reception. Recommended."

"Everything was clean, nice and cozy. Staff was lovely and attentive. Great location. Breakfast was tasty and great variaty. "

"Very clean room better then I exspected "

"Location is good"

"Staff are friendly and helpful every time I stay. Excellent hotel "

"Brilliant find! Friendly and helpful staff, very clean - fantastic value! Chic, budget hotel! "

"Very friendly and helpful staff "

"Staff were wonderful. Hotel in a really great location for an event in the local area. Enjoyed it so much we booked here for valentine's day too!"

"Excellent service, electric parking on site and plenty of parking."

"Great location, excellent value, staff really friendly and knowledgeable "

"The staff are this hotel’s biggest asset. From the moment we arrived to our departure they were so helpful and friendly. The restaurant is excellent and the chef’s choice menu superb. Brilliant spa next door too."

"Nice"

"budget hotel (I miss the tea making facilities) but everything was fine - clean, good breakfast, helpful staff."

"Great place. Lovely staff."