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"TVs are terrible. Only plugs in the room were on the opposite side of the beds. Useless at night. Beds are awful. Sleeping on a concrete bench would have been more comfortable."

"Many staff speaking really good English,.Nice breakfast buffet, not overly huge but good quality. Room was fairly quiet and slept well. In general a very positive experience."

"Very basic old hotel, almost a motel style. The only reason to stay here is due to lack of other choices in the city. Overall we had good experience, just the hotel class is below most others we’ve stayed in. Location is central and convenient, also next to the train station. Unfortunately we also had an issue with the A/C unit making loude noise every few minutes."

"Wir hatten eine Nacht spontan gebucht. Wir wurden herzlich empfangen und auch die Kommunikation war hervorragend. Wir sind unendlich dankbar über diese wunderbare Unterkunft und wurden auch noch kostenlos upgedatet. So viel Fürsorge hatten wir nicht erwartet."

"War alles gut."

"The hotel is good , whenever I am in Katowice I stay there, They have to provide un-slippery stripes or mat in the bathtub, the sauna shower need to clean the drain traps it blocks easily after minute of showering the water flow over the place. The staff every where are very friendly and very nice , helpful . I will go again."

"Vi bestilte et dobbeltrom men fikk et tvinrom. De påsto da at alle rom var tvinrom, noe som ikke fremgår ved bestilling. Badrommet var iskaldt noe som gjorde at alt av badetøy og håndklær ikke tørket i løpet av natten, At det finnes et spa er en stor løgn. Det eneste som fantes var et slitt basseng, en jacuzzi + en badstue som var maks 30 grader varm samt at det var ingen tilbud om behandlinger. At de visstnok har opplyst om manglende tilbud på "spaet" på sine polske nettsider hjelper lite når...

"Room very comfortable, great view of the city. Staff extremely helpful. The restaurant is exceptional"

"Das Novotel in Katowice hat mir sehr gefallen, Zimmer war sauber, tolles Frühstück und gut geschlafen hab ich auch. Parken am Hotel war möglich👍"

"It’s located close to the convention center in a safe neighborhood. I was able to get around within 5 minutes to the city center. I definitely recommend to anyone. By the way this place doesn’t have AC."

"Great location within walking distance to allot of wonderful stores and restaurants. Train station is very close and attached to a beautiful mall."

"Great location (close to a train station) and very helpful staff. In terms of cleanliness and overall experience, this was one of the better hotels in their class that I stayed in recent years. Breakfast buffet was well stocked (although, I missed my bacon…) and everyone would fine something for themselves in the offer. Once again, great hotel and thank you for hosting me."

"Good airport hotel."