Nice view and good room condition and free parking!
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เข้าพัก 5 คืน, มิถุนายน 2025
10/10 ดีเลิศ
John
เดินทางกับคู่รัก
4 มี.ค. 2025
ชื่นชอบ: สิ่งอำนวยความสะดวก
Convenient beach access and shopping
John
เข้าพัก 5 คืน, กุมภาพันธ์ 2025
6/10 พอใช้
Emma
เดินทางกับครอบครัว
16 ก.พ. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
We paid top dollar to stay in this apartment however the cleanliness really let it down. We had to clean the floor tiles upon arrival as they’d been mopped with a greasy substance that wouldn’t dry. The white mats used to clean the floor ended up brown. We found hairs when turning bed down, WIFI didn’t work and dryer stopped a number of times.
Location is fantastic but not worth the $$$.
Warning this is not a hotel! The back-alley company running this property were rude and mislead us about the property. We were put on a low floor with no view. We were delayed 90mins from getting in, which was very frustrating as you need to collect the key from a unprofessional shoebox of a shop on the other side of Surfers Paradise. They don’t provide towels and make you buy them if you want to use the pool. The steam toom is broken. The lifts are tiny, slow and annoying as you can wait a long time. No directions are given for parking. We’ll never stay here again. A waste of money.
It would have been appreciated if the room had the air conditioning on, when we arrived for the first time, floors were slippery and apartment was stuffy with the humidity. It was really uncomfortable and dangerous walking in. Leaking tap, and not lockable door in second bathroom. For a three bedroom apartment and only to have 1 drying rack for clothes was unacceptable, we had to buy another 2 and leave them there. Will think twice before renting privately again.
Maryanne
เข้าพัก 7 คืน, ธันวาคม 2024
10/10 ดีเลิศ
Annika
30 ต.ค. 2024
Annika
เข้าพัก 5 คืน, ตุลาคม 2024
6/10 พอใช้
ผู้เข้าพักจริง
23 ต.ค. 2024
ชื่นชอบ: ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: ความสะอาด
Cockroaches and worn unit
Location was great, we had cockroaches and unit wear and tear was in average condition
Tv in bedrooms very old not smart tv which you would expect
I expected so much from this beautiful building but unfortunately it’s just waste of money. Aircon was not working in the lifts, no screen was working on the lifts and no aircon throughout the building. There is no morning buffet available at the hotel. This is one of the most expensive stay in Gold Coast but I would rate only 1 star
Everything was excellent. There are a few very minor issues I have not tabled.
I did not appreciate the cleaning staff turning up before 10am and hovering outside our room.
Great property and really clean room. The only downside was as it is privately managed we couldn’t go to reception staff at the hotel for help with things - also was not enough toilet paper in the room for our stay so we had to go and buy more.