Beachside luxury awaits at this Gold Coast retreat where travelers can cool off in four pools, rejuvenate with spa treatments, and enjoy family dining options
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Photo gallery for Hilton Surfers Paradise Hotel & Residences
Hilton Surfers Paradise Hotel & Residences is steps from Cavill Avenue, offering relaxation and convenience. Guests can choose from four outdoor pools, book treatments at eforea spa, or enjoy family meals at Catch Restaurant with kids' options for stress-free dining.
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property will be renovating from 5 May 2026 to 8 August 2026 (completion date subject to change). The following areas are affected:
Bar/lounge
During renovations, the resort will make every effort to minimise noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
Outdoor pool
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per day.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 300 per accommodation, per stay (for stays between 1 January and 31 December)
We have included all charges provided to us by the property.
The listed deposit applies to 3 Bedrooms, 2 Bathrooms Residence Ocean View bookings. The general deposit is AUD 100 per stay for hotel rooms and 1 Bedroom Residence bookings and AUD 200 for 2 Bedrooms Residence bookings.
Optional extras
Fee for buffet breakfast: from approximately AUD 45 for adults and from AUD 22.5 for children
Self-parking fee: AUD 27 per night (in/out privileges)
Valet parking fee: AUD 45 per night (in/out privileges)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AUD 60.0 per day
Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Hilton Surfers Paradise Hotel & Residences have a pool?
Yes, this property has an indoor pool, 4 outdoor pools and a children's pool. Pool access is from 6:00 AM to 10:00 PM.
How much does it cost to stay at Hilton Surfers Paradise Hotel & Residences?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hilton Surfers Paradise Hotel & Residences on 25 May 2026 start from ฿5,260, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hilton Surfers Paradise Hotel & Residences pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hilton Surfers Paradise Hotel & Residences?
Self-parking is available for AUD 27 per night. Valet parking is available for AUD 45 per night. Limited spots are available.
What time is check-in at Hilton Surfers Paradise Hotel & Residences?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Hilton Surfers Paradise Hotel & Residences?
Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).
Where is Hilton Surfers Paradise Hotel & Residences located?
This family-friendly Gold Coast resort is located near the airport, within a 5-minute walk of Cavill Avenue and Surfers Paradise Beach. SkyPoint Observation Deck and Gold Coast Convention and Exhibition Centre are also within 3 mi (5 km). Cypress Avenue Station is 7 minutes by foot and Florida Gardens station is 25 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.8
Amenities
9.0
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 610 out of 1007 reviews
10 - Excellent
610
Rating 8 - Good. 210 out of 1007 reviews
8 - Good
210
Rating 6 - Okay. 100 out of 1007 reviews
6 - Okay
100
Rating 4 - Poor. 49 out of 1007 reviews
4 - Poor
49
Rating 2 - Terrible. 38 out of 1007 reviews
2 - Terrible
38
Reviews
Verified
10/10 Excellent
Alan
12 Apr 2026
Breakfast was great, room also great, staff very friendly and helpful, my wife and I enjoyed our stay very much.
Lovely staff in every department
Room was immaculate & exactly what was advertised
Amenities were great - would have loved to have stayed a little longer.
Cleaning staff not doing their job properly. Room was serviced poorly. Location was good and apartment was modern. More focus on cleaning would improve the experience. Also ensure that tea, coffees are restocked on service.
Big Thankyou to Cathy and the breakfast buffet staff all do a wonderful job in the breakfast shift. Wonderful service at the Hilton Surfers Paradise from reception, concierge and to the cleaners. I travel with a special needs group and its their favourite place to stay. Thankyou so much.
Customer service was probably the highlight. Staff were lovely and helpful. Hotel amenities were great, we loved the pool and spa. Buffet breakfast was also great.