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Hilton Surfers Paradise Hotel & Residences

5.0 star property
Beachside luxury awaits at this Gold Coast retreat where travelers can cool off in four pools, rejuvenate with spa treatments, and enjoy family dining options

Choose dates to view prices

Hilton Surfers Paradise Hotel & Residences is steps from Cavill Avenue, offering relaxation and convenience. Guests can choose from four outdoor pools, book treatments at eforea spa, or enjoy family meals at Catch Restaurant with kids' options for stress-free dining.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ฿5,260
฿5,786 total
includes taxes & fees
25 May - 26 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 5 May 2026 to 8 August 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the resort will make every effort to minimise noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AUD 60.0 per day.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300 per accommodation, per stay (for stays between 1 January and 31 December)

We have included all charges provided to us by the property.

The listed deposit applies to 3 Bedrooms, 2 Bathrooms Residence Ocean View bookings. The general deposit is AUD 100 per stay for hotel rooms and 1 Bedroom Residence bookings and AUD 200 for 2 Bedrooms Residence bookings.

Optional extras

  • Fee for buffet breakfast: from approximately AUD 45 for adults and from AUD 22.5 for children
  • Self-parking fee: AUD 27 per night (in/out privileges)
  • Valet parking fee: AUD 45 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Surfers Paradise Hotel & Residences have a pool?

Yes, this property has an indoor pool, 4 outdoor pools and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Hilton Surfers Paradise Hotel & Residences?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hilton Surfers Paradise Hotel & Residences on 25 May 2026 start from ฿5,260, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Surfers Paradise Hotel & Residences pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Surfers Paradise Hotel & Residences?

Self-parking is available for AUD 27 per night. Valet parking is available for AUD 45 per night. Limited spots are available.

What time is check-in at Hilton Surfers Paradise Hotel & Residences?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hilton Surfers Paradise Hotel & Residences?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Hilton Surfers Paradise Hotel & Residences located?

This family-friendly Gold Coast resort is located near the airport, within a 5-minute walk of Cavill Avenue and Surfers Paradise Beach. SkyPoint Observation Deck and Gold Coast Convention and Exhibition Centre are also within 3 mi (5 km). Cypress Avenue Station is 7 minutes by foot and Florida Gardens station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 610 out of 1007 reviews
Rating 8 - Good. 210 out of 1007 reviews
Rating 6 - Okay. 100 out of 1007 reviews
Rating 4 - Poor. 49 out of 1007 reviews
Rating 2 - Terrible. 38 out of 1007 reviews

Reviews

Verified

10/10 Excellent

Alan

Breakfast was great, room also great, staff very friendly and helpful, my wife and I enjoyed our stay very much.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Hoang Thuy Khanh

Liked: Amenities, property conditions & facilities
Great location , great service and food
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is great.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

YANEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, amazing view from skyhigh residence
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Elsabet

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms view is so beautiful I get what I choose and breakfast it was very good
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Rana

Liked: Cleanliness, amenities, property conditions & facilities
clean room ,lovely staff
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Vida Vanessa

Liked: Staff & service
Staff were very friendly and provided great service.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff in every department Room was immaculate & exactly what was advertised Amenities were great - would have loved to have stayed a little longer.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hyeyoung

Liked: Cleanliness, amenities, property conditions & facilities
Freindly staff to check in. Clean room Amazing ocean view
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Frances anne

Liked: Staff & service
Disliked: Cleanliness
Room view was beautiful however cleanliness of the apartment was not 5 star. Location was good
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Mohit

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Best location, everything on doorstep
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

MOMOH

Liked: Cleanliness, staff & service, amenities
Staying was amazing, customer service was great love it.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sim Ghim

Liked: Cleanliness, amenities, property conditions & facilities
Clean and staff are polite
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Elizabeth

Cleaning staff not doing their job properly. Room was serviced poorly. Location was good and apartment was modern. More focus on cleaning would improve the experience. Also ensure that tea, coffees are restocked on service.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay , very clean great staff and awesome service
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Annette

Liked: Cleanliness, staff & service
Staff was great and room was clean.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Shyanne or Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Great location and room was just what we needed
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Con

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and accommodation
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Big Thankyou to Cathy and the breakfast buffet staff all do a wonderful job in the breakfast shift. Wonderful service at the Hilton Surfers Paradise from reception, concierge and to the cleaners. I travel with a special needs group and its their favourite place to stay. Thankyou so much.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lilly

Liked: Cleanliness, amenities, property conditions & facilities
Matthew at the front desk was amazing. The room was wonderful. Very clean and had everything we needed. Loved every part of this stay no complaints.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Lilliane

Liked: Cleanliness, staff & service, amenities
Beautiful and gracious staff, also the room was very clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Masooma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was probably the highlight. Staff were lovely and helpful. Hotel amenities were great, we loved the pool and spa. Buffet breakfast was also great.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Katharine Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service. Room size was good too! Air con a bit on the light side
Stayed 5 nights in Feb 2026