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" Im the guy that would always see the glass half full and to never complain..This i can't let go without adressing. The master bedroom a/c is not working!!! My wife and i slept on the sofa the 6 nights we were there.called for maintenance.no one came...the last 3 days, the water was turned off.No running water!!!. "

"Close to airport, and clean"

"Clean room and friendly staff"

"Very noisy room. Non functional TV."

"Very good service, prompt and on time."

"Ac unit is extremely loud"

"This was my second time staying at the hotel. It was lovely. The staff were great, very friendly. The pool was beautiful but the hot tub was just a small pool this time, the heat and jets weren't working. The bar wasn't open, so we had to go to the lobby for drinks. Otherwise it was still a good stay, had lots of fun, and we were both very relaxed by the end of our stay. Big ups to the staff for dealing with me and my husband 🙏❤️"

"We were there overnight so didn’t have the opportunity to use the pool but it looked gorgeous & welcoming. "

"Wonderful! We couldn’t have wished for such a warm and restful stay! A beautiful house, managed by an amazing family! The views of the hills in the distance and the staghorn plants that surround as you take a dip in the pool are incredibly peaceful. The breakfast was amazing, the neighbors and the shop up the road were so kind. We walked to grocrey stores and restaurants every evening! We will be back every time we visit Trinidad. "

"yes very "

"The location is amazing for enjoying nature and the unspoilt environment, with great views if hummingbirds in the garden. The room was clean and comfortable. The staff were kind and attentive, with knowledgable guides always on hand. A lovely exprience."

"The front reception staff could be more welcoming, more informative. Upon arrival washroom was not working in lobby area, no wifi, sewer problems. On our second day the sewer stunk..on our way to the pool. Pool area, everything dirty, lounge chairs, pool water cold, hot tub area not working. Place looks run down, nothing to do in the resort. We booked a room with 2 double bed, went out..when we came back our bed was wet because the AC water dipped and soaked the mattress. We were move and...

"The room was comfortable. Hot water took some time to come on. Breakfast was excellent!!! A special shoutout to Michelle (supervisor) for accommodating our requests and helping us through the check-in process. Downside: hotel maintenance is needed."

"Amazing views and wonderful staff"