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"Great hotel for visiting customer in Diss. Leisure facilities were very run down/unavailable. However, I had a very friendly check-in, a wonderful room, and the absolute difference was Lee in the bar. He was super attentive, busy, personable (we could have talked for hours about cars) and went the extra mile to look after me. He's a credit to your hotel!"

"Amazing staff, helpful , professional and efficient. Thank you. "

"Nice historic building right in the centre of town"

"Good value hotel if you don't mind a few things not quite right. Clean."

"Clean room, very friendly staff, just 5 minutes walking distance to Central Station, 15 to the Castle. Their motto “Affordable comfort for everyone” suits well. Will definitely consider this hotel when going to Norwich again."

"Wonderful landing spot in Norwich! Clean, bright, spacious, and cozy room, calm and friendly atmosphere, and super kind, responsive hosts. Great location too; easy walk to the city centre, but peaceful and beautiful residential neighborhood."

" Booked overnight stay following a music event nearby. Booked Riverside Hotel, but they obviously own several properties nearby. Our room was in a converted house up a side road so sadly no Riverside view. Room was very preventable. Needs a net curtain at window to aid privacy, better quality mattresses and pillows. Cleaner needs to look up & dust light fittings. "

"Excellent friendly service. Room clean, well kept. Recommended. "

"Perfect for my overnight stay, no complaints. If I am in the area again I will going back."

"Beautiful room. Warm, spacious and clean. Staff in the restaurant were brilliant. "

"Excellent hotel. Highly recommended. Going to stay again. "

"Good old fashioned pub hotel. Food is proper pub grub, wholesome and fresh. Oled world build, floors are uneven but give character. My go to place when in the area."

"Arrived relatively later on in the day, and reception was closed, but it was not an issue as I picked up my key from the security office, which is not far from the hotel at all, and they were very helpful and quick to give me the room key and swipe card for the building. Parking was also very easy as you just park in the main UEA car park then use the terminal next to the lift to validate your registration for free parking. Room was immaculate and had great amenities, full tea and coffee...

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