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"Great staff"

"Bathroom glas wall full of mould. Room was ok. Breakfast room in the Hotel not available oan oane day. We had to walk 100m in bad weather to the bowling restaurant for breakfast."

"It was a good location but the hotel needs some mild TLC. The staff was accommodating but the restaurant staff not so much. I wouldn’t tell anyone to not stay here but to be prepared. I thought as a Hilton chain it would be better maintained"

"It was clean and staff were helpful. Great location. However, Air Freshener at entrance & Hallway was too strong though."

"Cristi and the new employee that he was training were incredibly nice and helpful. On our departure day he even called a taxi for us. Overalll a wonderful hotel with great service and amazing food in the restaurant. Would definitely recommend."

"Booked a family room, amazing Bedroom with extra large double bed and original ceiling and large twin beds in separate bedroom , lovely new clean shower room."

"Breakfast was amazing. Loads of food to choose from, staff are very helpful and respectful.Definitely will use them again "

"It’s a bit of a triumph for form over function, and despite being modern and quirky, it’s also falling apart a little. Nice though and very nice helpful staff. "

"Pillows were exceptional and bed was very comfortable."

"Our Nepalese front desk help was delightful! Great welcome, probably our favorite stay of the honeymoon. Everything is walkable and it’s such a relaxing environment that felt like home 🙏"

"Great location situated under the citadel. My room was nice looking and comfortable. I found it good value for the money."

"Very clean! The free breakfast is great with lots of choices - hot and cold. The pool area has lots of chairs, we just didn’t have the time to use it. We didn’t eat at the restaurant but did ask for a couple glasses of wine to take to our room which was no problem. Very easy walk to old town and lots if restaurants. Nice place! Enjoyable stay for us."

"We come here every year but this year the dude at the reception put a dent in our stay as soon as we arrived. Zero communication skills. Absent from the reception every 10 minutes he would disappear for 10-15 min. He refused to open the doors between our rooms claiming he does not have a key. His colleagues confirmed that was a lie. We had to change our sleep configuration (small kids) which was a major inconvenience to say the least "