Magandang GenSan! Thank you for choosing Hotel San Marco, General Santos City. We assure you of our best effort for you to enjoy your stay next time in our boutique hotel .

Magandang Gensan Mr. Jhun. Thank you for your rating. We're glad that you're satisfied as you leave your footprints at our hotel. Hope to see your booking with us soon.

Dear Guest, Thank you for airing your concern, This is to inform you that we grow to your suggestions and we considered your reviews as compliment, we will take an action for this immediately. We are asking for apology for the grievances we've been caused during your stay. Best regards, Hotel San Marco

Hi Jarrard, Thanks for staying with us during your GenSan holiday here in the Philippines. It's always a pleasure to hear from happy valued guests. This motivates us to maintain the quality of our service and facilities and continue finding ways to further improve, as your satisfaction is indeed our pleasure. We're looking forward to having you with us again at Hotel San Marco soon. Much obliged. Sincerely, Ella Account Executive

Hi Ma'am/Sir, Thank you so much for airing your complaints. We do appreciate valued guests informing us of any grievance as we see them as opportunities to improve the standards in service and facilities we ardently wish to maintain. Please accept our sincerest apology for the inconvenience you and your companions went through. Kindly note that we’ve already been consulting with our service provider to have them address the weak and slow signal of our WiFi service. We deeply appreciate the patience you've extended despite the shortcomings. We also wish that you've somehow enjoyed the rest of the service and facilities we've provided in high hopes that they've in some ways defrayed the displeasure. At any rate, we would love to have you with us again at Hotel San Marco and be grateful for the chance to somehow make it up to you. Much obliged.

Hi B, Thanks for staying with us during your GenSan holiday here in the Philippines. It's always a pleasure to hear from happy valued guests. This motivates us to maintain the quality of our service and facilities and continue finding ways to further improve, as your satisfaction is indeed our pleasure. Kindly note that we’ve already been consulting with our service provider to have them address the weak and slow signal of our WiFi service. We’ll also have our culinary team review and improve on our breakfast menu. And last but certainly not the least, we’ll have our front desk team reminded how we take providing excellent customer service seriously. We deeply appreciate the patience you've extended despite the shortcomings. We also wish that you've somehow enjoyed the rest of the service and facilities we've provided in high hopes that they've in some ways defrayed the displeasures. At any rate, we would love to have you with us again at Hotel San Marco and be grateful for the chance to somehow make it up to you. Much obliged. Sincerely, Ella Account Executive

Hi Bien, Thanks for staying with us during your GenSan holiday here in the Philippines. It's always a pleasure to hear from happy valued guests. This motivates us to maintain the quality of our service and facilities and continue finding ways to further improve, as your satisfaction is indeed our pleasure. We're looking forward to having you with us again at Hotel San Marco soon. Much obliged. Sincerely, Ella Account Executive

Thank you for the excellent review Jean-Marc! We hope to see again. Have a beautiful day.

Hi Ma'am/Sir, Thank you so much for airing your complaints. We do appreciate valued guests informing us of any grievance as we see them as opportunities to improve the standards in service and facilities we ardently wish to maintain. Please accept our sincerest apology for the inconvenience you and your companions went through. Kindly note that we’ve already been consulting with our service provider to have them address the weak and slow signal of our WiFi service. We’ll also have our culinary team review and improve on our breakfast menu. And last but certainly not the least, we’ll have our food and beverage team make sure the standard cleanliness a hotel must always have. We deeply appreciate the patience you've extended despite the shortcomings. We also wish that you've somehow enjoyed the rest of the service and facilities we've provided in high hopes that they've in some ways defrayed the displeasures. At any rate, we would love to have you with us again at Hotel San Marco and be grateful for the chance to somehow make it up to you. Much obliged. Sincerely, Ella Account Executive