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"Such beautiful accomodations, very clean, everything you need. Seemed very new. Very neat facilities, weren't around enough to enjoy them, it was closed before we got home in evening and before we left in morning. The laundry was available and open until 11, it did require a specific laundry card or cash, which was a bit of a hassle. Everything seemed to be closed by 8, store, pool, etc. That being said, the bar and restaurant were still open and the food and drink were wonderful, at least for American tourists a little bit of homestyle food, for vegetarian a very yummy burger and fries. Very convenient checkout a nice gentleman ran out for our keys and let us get on our way. Nice location, nice people, beautiful, clean and efficient! Comfortable and very modern and chic! "

"Good breakfast selection. Excellent staff. Amazing roof top bar and gym with views over the city. Next to tram station and short 10-15mins walk into Florence "

"Personnel compétent et disponible."

"Excellent. Only issue they only have one elevator working. Hopefully the get the other elevator working soon."

"A beautiful and grand hotel. Excellent location. Amazing breakfast and views were fabulous."

"The staff at this hotel especially Vittorio, Francesca and the front desk - were excellent. So helpful and friendly. An asset to the hotel."

"Excellent stay close to everything would definitely recommend"

"Good: clean, staff worked really hard making things look nice Bad: the manager not solving problems 2. The music so loud you could hear to 5th floor 3. Supposedly a hostel = No stove, not enough utensils,paper towels, salt, pepper 3. The laundry room dryers have no temp. gauge (only on high setting) they did supply 2 drying racks enough for 2 loads of clothes. I would not recommend to people who want a regular hostel . It will become expensive quickly."

"Worse experience of our trip! The place was nothing like the pictures. The room was dirty nasty and we didn’t end up staying here. We had to find another place. The rooms look nothing like the pictures. And then they want you to keep you too Key with them each time you leave which is just insane."