โรงแรมใกล้สวนเกตเวย์, อัลบูเควอร์ก

"Room was great, other than people in a joining room were smoking and smoke came through a joining door. Also when we were in the Jacuzzi and pool worker came in and pressure washed junk into the Jacuzzi and pool while we were in there, wife was covered in what ever they were spraying and not happy. Really feel they should have closed the pool if they needed to work in there, and covered everything. Or at least waited till pool area was closed before working in there."

"We really like staying here"

"The man in the reception who checked us out raised his voice at me when I asked for a receipt or invoice, but other than that rudeness, the stay was okay."

"Room was clean and the person that checked me in was very friendly. He even offered a free drink from the bar on arrival. Loved this fun property."

"A simple great experience."

"I spent six nights here. When I arrived at check-in, the person who assisted me was rude and made me spell out my full name. They said they had to do that because they didn't have my drivers license (they didn't for it, so that was weird). They also made me pay an additional fee in order to check in although I paid the full price in advance for the room. The first floor smelled like sewage. They refused to explain why the fee was changed ("I'm just doing what I'm told") and said the sewage smell...

"The staff is friendly and helpful, and it’s thoughtful to serve free muffins before breakfast so that guests can go taking sunrise hot air balloon rides without feeling hungry. Our room is spacious and the bed is comfortable. But we couldn’t use the fridge because its door doesn’t close up. Besides, the bathtub.has a leak."

"Everything is perfect!"

"Desk staff could have been more guest friendly."

"The bathroom has no place to hang towels. That was terrible."

"Room was old and no carpet or work station"

"It would have helped to know the property is under renovation BEFORE booking there."